Senior Account Manager

About the Role:

• Proactively manage a book of business comprised of large, complex managed care and Behavioral Health customers.
• Ensure service delivery is flawless and maximize opportunities to sell additional service lines.

What You'll Do:

• Manage overall customer satisfaction and profitability for ComPsych's largest accounts.
• Provide project management, communication strategy development, and training to newly implemented accounts.
• Prepare utilization analyses and trend reports to proactively recommend improvements.

What We're Looking For:

• BS/BA required; Master's degree preferred with strategic account management experience.
• Experience in insurance, benefits, healthcare, or HR-related services is required.
• Proven track record of successfully selling additional service lines to current customers.