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Accountabilities:
- Own a portfolio of strategic enterprise clients, driving retention, adoption, and revenue growth.
- Lead Executive Business Reviews, Quarterly Business Reviews, and strategic planning sessions.
- Serve as the primary point of contact and trusted advisor for client leadership teams.
Requirements:
- 7+ years of relevant Customer Success or Account Management experience managing strategic enterprise relationships.
- Proven ability to drive customer retention, satisfaction, and account expansion.
- Strong commercial acumen with experience negotiating outcomes and influencing executives.
Benefits:
- Annual salary of $105,000–$135,000 plus bonus.
- Remote working opportunity with exposure to global ecommerce and technology.
- Professional and personal development opportunities in a collaborative culture.
Not specified
Our partner is a global commerce technology company that enables enterprise customers to achieve measurable business outcomes. They foster a collaborative environment focused on innovation, accountability, and teamwork.