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About the Role:
- Lead and develop the Enterprise Customer Success organization across the Americas.
- Build scalable approaches to customer success and strengthen relationships with senior stakeholders.
- Drive measurable customer value through retention, adoption, and expansion.
Requirements:
- 10+ years in Customer Success or post-sales leadership in B2B SaaS.
- Proven experience leading Enterprise customer relationships in complex environments.
- Strong business acumen and ability to build trusted relationships with Fortune 500 executives.
Benefits:
- Base salary range of $255,040–$300,000 USD.
- Eligibility for annual bonus and equity participation.
- Comprehensive employee benefits and remote work opportunity.