Senior Customer Success Manager (PST)
Benefits
Unlimited PTO
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Accountabilities:
- Own the complete customer journey, including onboarding, adoption, success planning, renewal, and expansion.
- Drive customer value realization by aligning platform usage with engineering excellence.
- Lead executive-level conversations, including business reviews and strategic planning.
Requirements:
- 5+ years of experience in Customer Success, Solutions Engineering, or similar SaaS roles.
- Strong understanding of DevOps, cloud infrastructure, and platform engineering.
- Ability to communicate effectively with technical and executive stakeholders.
Benefits:
- Competitive salary range of $145,000 - $170,000 USD.
- 100% employer-paid medical, dental, and vision insurance.
- Unlimited paid time off and flexible working hours.
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The company provides a developer-focused platform that helps enterprises improve engineering efficiency and operational maturity. It is a remote-first organization with a fast-paced culture and a focus on customer success.