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About the Role:
- Lead the Americas Customer Success team as the senior regional leader, accountable for retention, expansion, and product adoption.
- Build a high-performing management layer that scales consistent execution across enterprise, strategic, and scale segments.
What You Will Do:
- Drive GRR, NRR, adoption, and advocacy through your management team.
- Partner with Sales leadership on coverage, renewal forecast, and expansion strategy.
- Elevate the leadership bench to coach teams on cyber product adoption and executive storytelling.
What You Will Bring:
- 8+ years in Customer Success or related post-sale leadership roles with cybersecurity experience.
- 3+ years leading leaders in a high-growth B2B SaaS or cybersecurity company.
- Deep understanding of cybersecurity domains like identity security, Active Directory, and resilience.
Semperis
Semperis is a cybersecurity company focused on protecting identity infrastructure and ensuring resilience. The company is recognized as one of America's Fastest-Growing Cybersecurity Companies and a multi-year Inc. Best Workplace awardee, with a culture rooted in purpose, growth, and balance.