Manage relationships with a diverse customer base, ensuring their success and satisfaction with our platform and services. The Customer Success Manager will proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels by addressing and managing customers' health cases.

As the Director of Customer Success at Deel, you'll oversee and manage the Customer Journey for our SMB, MM, or Enterprise client segments, reporting directly to the Head of Customer Success. This involves developing and leading our customer success strategy while collaborating with various internal teams across Deel to ensure we effectively engage, grow, and retain our customer base.