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Responsibilities:
- Own client relationships as the primary contact for day-to-day operations and escalations.
- Ensure client invoicing and administration are accurate and up to date.
Client Health:
- Monitor KPIs and run regular syncs, quarterly reviews, and data-driven health assessments.
- Proactively flag potential concerns and business impacts based on metrics.
Collaboration:
- Coordinate client onboardings and offboardings across technical, product, and finance teams.
- Facilitate feedback loops to product managers and unblock delivery across departments.
Growth:
- Identify opportunities to expand the Mirantis offering within existing accounts.
- Prepare for future events or hosting changes with clients.
Mirantis
Mirantis helps organizations ship code faster on public and private clouds by providing a public cloud experience on any infrastructure. With over 800 enterprise customers and a remote-first culture, the company values flexibility, collaboration, and continuous growth.