Semperis is a cybersecurity company focused on protecting and recovering critical identity systems. It has been recognized as one of America's Fastest-Growing Cybersecurity Companies and a multi-year Inc. Best Workplace awardee, with a culture rooted in purpose, growth, and balance.
Lead and develop Customer Success Managers across the Western US, driving customer value, adoption, retention, and advocacy.
Translate Semperis's Customer Success strategy into strong regional execution and coordinate with Sales, Renewals, Technical Delivery, Product, and Support.
Own regional portfolio outcomes, including gross retention, renewal readiness, and customer health, while coaching teams on proactive adoption and value realization.