Similar Jobs
See allSenior Customer Success Manager- West United States
Dragos
US
Customer Success
Account Management
Cybersecurity
Director, Customer Success
ArmorCode Inc.
US
Customer Success
SaaS
Cybersecurity
Senior CSM
1Password
UK
Customer Success
Salesforce
Gainsight
Vice President of Customer Success
UpGuard
Americas
Customer Success
B2B SaaS
ChurnZero
Area VP Sales, EMEA West
Semperis
Europe
Sales Leadership
Cybersecurity
Enterprise Sales
What you'll do:
- Lead a team of Customer Success Managers across the Western US, driving execution, portfolio health, and customer outcomes.
- Coach CSMs on proactive adoption, value realization, and executive engagement.
- Partner with Sales, Renewals, Technical Delivery, and Product on renewal readiness and expansion.
What you'll bring:
- 3+ years leading high-performing post-sale teams in B2B SaaS, cybersecurity, or infrastructure software.
- Strong cybersecurity knowledge and the ability to connect identity-security outcomes to business value.
- Data-informed operating skills using CRM and customer-success dashboards.
Why Semperis:
- Recognized as a cybersecurity growth leader and multi-year Inc. Best Workplace awardee.
- A culture that values curiosity, integrity, initiative, and work-life balance.
- Opportunity to be part of a global team on the front lines of cybersecurity innovation.
Semperis
Semperis is a cybersecurity company focused on protecting and recovering critical identity systems. It has been recognized as one of America's Fastest-Growing Cybersecurity Companies and a multi-year Inc. Best Workplace awardee, with a culture rooted in purpose, growth, and balance.