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What You'll Own:
- Own the full customer journey and drive GRR, NRR, and proactive expansion.
- Lead a global CS team with AI-first playbooks and operational rigor.
Who You Are:
- 15+ years in enterprise Customer Success, 10+ in SaaS, and CS leadership.
- Proven success in scaling CS in $25M–$100M ARR companies with enterprise accounts.
Why You'll Love It:
- Remote-friendly, flexible culture with strong work-life balance.
- Competitive pay, performance bonuses, health insurance, and growth opportunities.
ArmorCode Inc.
ArmorCode is a security platform that helps enterprises unify and prioritize risk, using AI agents to drive remediation at machine speed. It is a global scale-up with a collaborative, 5H-values culture serving large enterprises like Visa and PayPal.