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$32–$43/hr
US

  • Manage customer relationships to drive utilization of GHX Managed Services and ensure retention and satisfaction.
  • Lead implementation of managed services solutions, coordinating with cross-functional teams for successful projects.
  • Monitor customer performance metrics, resolve issues, and mentor team members to improve service delivery.

Microsoft Office Excel Project Management Customer Service Account Management

20 jobs similar to Delivery Manager II

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$87,700–$157,800/yr
US

  • Lead multiple concurrent projects through the full project life cycle, from requirements gathering to deployment and closure.
  • Identify opportunities to increase efficiency, improve service levels, and ensure regulatory compliance through enhanced operations.
  • Translate contracts, regulatory requirements, and business objectives into clear scope, milestones, and measurable outcomes.

Centene provides access to high-quality healthcare, innovative programs, and health solutions that help families and individuals get well, stay well, and be well. Centene is a large healthcare organization with a culture of purpose and diversity, offering comprehensive benefits and a flexible work environment.

$88,000–$95,000/yr
US Unlimited PTO

  • Lead operational projects end-to-end from planning through implementation and stabilization.
  • Drive efficiency initiatives focused on cost reduction, workflow optimization, and service improvements.
  • Coordinate cross-functional teams including Claims Operations, Finance, IT, Compliance, and external partners.

Personify Health provides a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation. The mission-driven team serves employers and health plans with data-driven solutions to reduce costs and improve health outcomes.

$59,700–$97,000/yr
US Unlimited PTO

  • Manage mid-tier retail accounts and oversee program operations, including product setup, testing, and merchandising coordination.
  • Collaborate with cross-functional teams and partners to execute omnichannel sales initiatives and resolve challenges.
  • Analyze data to support client meetings, manage promotional program fulfillment, and travel up to 10%.

Blackhawk Network provides branded payment solutions, including gift cards, egifts, corporate payouts, and rewards, through a global platform. The company's network spans more than 400,000 consumer touchpoints, and it emphasizes diversity, continuous learning, and AI integration.

$48,500–$68,400/yr
US Unlimited PTO

  • Serve as the main point of contact for TPA clients during new group implementations, gathering requirements and documenting them in standard templates.
  • Maintain detailed project plans and open items logs, coordinating day-to-day tasks for Implementation Managers and Specialists to ensure productivity.
  • Act as a liaison between internal teams (contracting, invoicing) and the Implementation Team, providing go-live support and participating in post-go-live improvement discussions.

SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management sector with a next-generation drug acquisition platform. With hundreds of thousands of members onboarded since 2016, SmithRx fosters a mission-driven, collaborative culture guided by integrity, courage, and togetherness.

$82,000–$111,000/yr
US 3w PTO

  • Serve as the primary client contact and trusted advisor, building relationships to identify needs that result in expanded solutions.
  • Collaborate with Go-To-Market teams to execute strategic plans and promote policy adoption to increase client value.
  • Monitor program performance, perform root cause analysis, and execute action plans to optimize program consistency and results.

Cotiviti is a healthcare data analytics and payment integrity company that offers payment policy management (PPM) and customer value (CV) products to improve client outcomes. The company fosters a collaborative, client-focused culture and provides competitive benefits, making it a supportive work environment.

US Unlimited PTO

  • Lead end-to-end implementation projects for benefits solutions, coordinating activities from initiation to delivery.
  • Serve as the primary client advocate, analyzing requirements and customizing solutions for midsize clients.
  • Manage project scope, timelines, and risks while collaborating with cross-functional teams and external partners.

The company provides benefits solutions for midsize clients, focusing on health plan implementations. It emphasizes collaborative, consultative client service and a culture of continuous improvement.

US

  • Manage day-to-day client relationships, business reviews, escalations, and executive engagement for pharmacy accounts.
  • Lead implementations, monitor service delivery, and resolve issues across retail, mail, specialty, rebate, and clinical programs.
  • Analyze data, develop reports, and coordinate vendors to ensure contractual commitments are met.

Blue Cross Blue Shield Association is a national association of 33 independent, community-based Blue Cross Blue Shield companies. We are purpose-driven with a culture built on connection, work-life flexibility, well-being, and community commitment.

$80,000–$90,000/yr
US Unlimited PTO

  • Act as the central point of contact for customers during implementation, ensuring alignment from kickoff through go-live.
  • Partner with Solution Consultants and technical teams to deliver solutions aligned with customer business needs.
  • Manage scope, timelines, risks, and communication, leading customer meetings and championing process improvements.

Luma Health builds technology to simplify healthcare messaging, scheduling, and care delivery. It is a growing startup dedicated to making care easy and building an inclusive workplace.

$83,000–$157,000/yr
US 4w PTO

  • Own end-to-end operation of the Comparion Advantage Program, including partner strategy, compensation, and performance metrics.
  • Collaborate with internal stakeholders, including regional leadership and agents, to align program with growth objectives.
  • Leverage data-driven insights and dashboards to drive decision-making and optimize referral quality and production.

Comparion, part of Liberty Mutual, manages a field partnership program that connects insurance agents with external partners to generate new business. The company values inclusion and offers comprehensive benefits, flexible work arrangements, and professional development opportunities.

$120,000–$140,000/yr
US Unlimited PTO

  • Own and manage client and broker relationships for a portfolio of 25-30 large market accounts, ensuring high-quality experience and proactive risk mitigation.
  • Execute engagement workflows, analyze client KPIs, and develop data-driven action plans to drive retention and satisfaction.
  • Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge teams, and lead client meetings with strong executive presence.

Garner Health transforms the U.S. healthcare system by using advanced data analytics to identify high-performing doctors and incentivize members to seek better care. In five years, the company has helped over 2.5 million people access higher-quality care, saved $1 billion in healthcare costs, and doubled annually, recently closing a Series E round.

US

  • Serve as trusted partner for health plans from implementation through ongoing value delivery.
  • Manage day-to-day client interactions, reporting, analytics, and program delivery KPIs.
  • Drive health plan satisfaction, retention, renewals, and expansion opportunities.

Equip is a virtual, evidence-based eating disorder treatment program providing dedicated care teams to patients across all 50 states. Founded in 2019, it is a fully remote company recognized as one of the most influential companies of 2023, with a passionate and diverse culture.

$63,750–$85,000/yr
US

  • Leads end-to-end project planning and delivery for small to medium customer implementation projects. - Serves as primary project contact, building trust through transparent communication and proactive issue resolution. - Creates and maintains project documentation including plans, status reports, and risk assessments.

Intelerad provides medical imaging solutions to streamline healthcare information flow. With nearly 800 employees across four countries, we empower over 2,000 healthcare organizations to improve patient outcomes.

United States

  • Manage client communications and project status updates.
  • Lead project implementation and ensure profitability of client deliverables.
  • Coordinate pitch presentations and support new business development.
  • Facilitate medical-legal-regulatory review process.
  • Contribute to creation of client proposals and budgets.

Precision AQ is the leading payer marketing agency, supporting global pharmaceutical and life sciences clients in achieving commercial excellence. They are a team-driven agency focused on growth, offering opportunities for learning, mentorship, and advancement.

US

  • Maintain and develop client relationships to meet goals and address needs.
  • Use independent judgment to resolve issues and deliver excellent customer service.
  • Retain and grow your book of business by identifying upselling opportunities and creating marketing strategies.

ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential. With over 40 years of experience, we serve 75,000+ customers and touch 160 million lives across 200 countries.

$80,000–$95,000/yr
US 4w PTO

  • Manage end-to-end implementation projects, including planning, resource allocation, and risk assessment.
  • Train customers directly and configure product builds during the implementation phase.
  • Collaborate with internal teams and clients to ensure successful onboarding and project delivery.

Surgimate is an enterprise SaaS company in digital health, providing tools for surgical scheduling and coordination. The remote-first team is distributed across the US with R&D centers in Israel and India, offering flexible work and opportunities for meetups and volunteering.

$54,000–$76,000/yr
United States

  • Manage client relationships and serve as lead point of contact for assigned projects.
  • Oversee project implementation, quality control, and coordination with internal teams.
  • Facilitate medical-legal-regulatory review processes and ensure compliance.

Precision AQ is the top payer marketing agency that partners with global pharmaceutical and life sciences companies to make medicines accessible and affordable. The company recognizes achievements, offers mentorship opportunities, and promotes cross-functional teamwork in a supportive culture.

US

  • Manage international market research projects through the full lifecycle, ensuring client satisfaction and financial success.
  • Act as liaison between Med Planet, clients, and internal teams, coordinating timelines, fieldwork, and vendor relationships.
  • Ensure project quality and compliance by monitoring recruitment, translations, and deliverables to meet deadlines and budget.

M3 is a Japanese global leader in technology and research solutions for the healthcare industry. We operate across the US, Asia, and Europe with over 5.8 million physician members; this role is within Med Planet, our Lyon-based fieldwork subsidiary.

US

  • Lead cross-functional operational initiatives from intake to implementation, managing stakeholders, dependencies, risks, and outcomes.
  • Partner with business leaders and technology teams to drive execution, adoption, and operational readiness across the organization.
  • Provide leadership, coaching, and accountability for assigned resources while supporting continuous improvement and post-launch stabilization.

The company is a US-based organization focused on improving service delivery and operational transformation. It fosters a collaborative, results-oriented culture with an emphasis on professional development and measurable business impact.

$130,000–$145,000/yr
US Unlimited PTO

  • Manage enterprise client relationships and drive outcomes through data-driven recommendations.
  • Collaborate with cross-functional teams to ensure consistent delivery and client satisfaction.
  • Own revenue targets including renewals and expansions, and mentor team members.

Wellnecity is a platform for high-performing health plans, helping self-insured employers, advisors, and vendors achieve cost savings and better outcomes. We are a fast-paced entrepreneurial company with a passionate team focused on data and healthcare innovation.

  • Lead the implementation phase for new client set-ups and renewals, serving as the main point of contact.
  • Develop project scope, quality objectives, and risk management plans while reporting status to stakeholders.
  • Manage and mentor 1-2 Implementation Managers, analyze client challenges, and recommend solutions.

Nomi Health is a direct healthcare company founded in 2019 on a mission to make healthcare accessible and affordable. It builds the Artemis platform for employers to reduce spend and improve outcomes, with a fast-paced, collaborative, team-based culture.