Lead multiple customer implementation projects of varying complexity from kickoff to successful production launch.
Manage scope, schedule, milestones, customer expectations, and risks throughout the implementation lifecycle.
Serve as the primary customer contact, translating business objectives into scalable platform configurations and best practices.
Amwell provides a technology-enabled care platform for digital health services, transforming healthcare through innovation and clinical excellence. With nearly two decades of service to major healthcare organizations, the company fosters a collaborative, customer-focused culture that values teamwork and continuous improvement.
Manage end-to-end implementation projects, including planning, resource allocation, and risk assessment.
Train customers directly and configure product builds during the implementation phase.
Collaborate with internal teams and clients to ensure successful onboarding and project delivery.
Surgimate is an enterprise SaaS company in digital health, providing tools for surgical scheduling and coordination. The remote-first team is distributed across the US with R&D centers in Israel and India, offering flexible work and opportunities for meetups and volunteering.
Lead the implementation phase for new client set-ups and renewals, serving as the main point of contact.
Develop project scope, quality objectives, and risk management plans while reporting status to stakeholders.
Manage and mentor 1-2 Implementation Managers, analyze client challenges, and recommend solutions.
Nomi Health is a direct healthcare company founded in 2019 on a mission to make healthcare accessible and affordable. It builds the Artemis platform for employers to reduce spend and improve outcomes, with a fast-paced, collaborative, team-based culture.
Manage onboarding and implementation projects from kickoff to go-live.
Deliver virtual training and resolve client issues via JIRA and Asana.
Partner with internal teams to ensure smooth handoffs and client success.
The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.
Serve as a trusted advisor to strategic healthcare clients, building relationships and driving adoption.
Develop and implement customer success plans to ensure measurable outcomes and retention.
Analyze customer data to provide insights and drive product improvements.
Luma Health builds technology to simplify healthcare access and delivery. They are a growth company with a fast-paced startup environment that values inclusivity.
Leads end-to-end project planning and delivery for small to medium customer implementation projects. - Serves as primary project contact, building trust through transparent communication and proactive issue resolution. - Creates and maintains project documentation including plans, status reports, and risk assessments.
Intelerad provides medical imaging solutions to streamline healthcare information flow. With nearly 800 employees across four countries, we empower over 2,000 healthcare organizations to improve patient outcomes.
Drive key workstreams within large-scale hospital implementation projects.
Partner with hospital leaders and cross-functional teams to launch specialty pharmacy programs.
Build project plans, track progress, and solve problems in a fast-paced environment.
Shields Health Solutions partners with hospitals to build and operate specialty pharmacy programs. The company offers a fast-paced, consulting-style culture with high-visibility roles focused on patient care and professional growth.
Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.
Manage project teams implementing Veeva Clinical Data Software, ensuring timelines, budgets, and deliverables.
Collaborate with cross-functional teams and customers to understand Clinical Data requirements.
Identify risks, track mitigation strategies, and deliver progress reports to stakeholders.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
Own end-to-end implementation planning for new customers, building phased project plans and governance structures.
Serve as the primary relationship owner for accounts, building trusted-advisor relationships with executive sponsors.
Identify and proactively manage delivery risk, including organizational and interpersonal risk, and run structured stakeholder communication.
Tendo is a fast-growing, mission-driven healthcare technology company that builds software to improve the care journey for patients, clinicians, and caregivers. With hubs across the US and a team-driven culture, Tendo has been recognized as a Forbes' Top Startup Employer for 2024, 2025, and 2026.
Lead end-to-end project lifecycle for strategic initiatives like Engage rollout and new launch preparation.
Drive change enablement by addressing operational challenges and directing team efforts to meet aggressive deadlines.
Manage cross-functional relationships and serve as liaison to proactively push projects forward.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered over 15 million sessions of care and published 35+ peer-reviewed studies, fostering a culture of clinical excellence and innovation.
Lead end-to-end implementation projects for benefits solutions, coordinating activities from initiation to delivery.
Serve as the primary client advocate, analyzing requirements and customizing solutions for midsize clients.
Manage project scope, timelines, and risks while collaborating with cross-functional teams and external partners.
The company provides benefits solutions for midsize clients, focusing on health plan implementations. It emphasizes collaborative, consultative client service and a culture of continuous improvement.
Lead end-to-end project management for onboarding HME Providers to the Parachute Platform, ensuring smooth transitions and meeting critical timelines.
Partner with HME Provider leaders to drive rapid growth of Digital Ordering, applying a consultative approach to tailor the experience to each customer's goals.
Leverage data to develop, interpret, and present actionable insights, collaborating cross-functionally to enhance the value of partnerships.
Parachute Health is the leading digital ordering platform for medical equipment and supplies, connecting health systems, health plans, and suppliers to help patients get life-saving products at home. Since launching, the company has connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients, with a remote-first culture.
Lead seamless implementations and coordinate cross-functional go-lives.
Drive high-impact onboarding through launch strategies and engagement campaigns.
Own ongoing employer relationships as the strategic account owner.
We are building the leading virtual care clinic for women navigating perimenopause, menopause, and other midlife health challenges. We onboard 1,000 new patients daily, conduct 30,000 virtual visits per week, and are backed by top-tier investors including Google Ventures, Semper Virens, and Emerson Collective.
Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
Lead multiple concurrent projects through the full project life cycle, from requirements gathering to deployment and closure.
Identify opportunities to increase efficiency, improve service levels, and ensure regulatory compliance through enhanced operations.
Translate contracts, regulatory requirements, and business objectives into clear scope, milestones, and measurable outcomes.
Centene provides access to high-quality healthcare, innovative programs, and health solutions that help families and individuals get well, stay well, and be well. Centene is a large healthcare organization with a culture of purpose and diversity, offering comprehensive benefits and a flexible work environment.
Serve as the main point of contact for TPA clients during new group implementations, gathering requirements and documenting them in standard templates.
Maintain detailed project plans and open items logs, coordinating day-to-day tasks for Implementation Managers and Specialists to ensure productivity.
Act as a liaison between internal teams (contracting, invoicing) and the Implementation Team, providing go-live support and participating in post-go-live improvement discussions.
SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management sector with a next-generation drug acquisition platform. With hundreds of thousands of members onboarded since 2016, SmithRx fosters a mission-driven, collaborative culture guided by integrity, courage, and togetherness.
Drive the successful deployment of the Enterprise Health solution from pre-sale to go-live, ensuring project objectives are met.
Coordinate regular stakeholder meetings, manage project governance, and track progress to adhere to timelines.
Monitor scope changes, update project plans, facilitate closure activities, and contribute to process improvement.
We provide healthcare information technology solutions that improve patient care around the world. Founded in 1995, we serve hospitals, physician practices, and other organizations with a collaborative and innovative culture.
Lead operational projects end-to-end from planning through implementation and stabilization.
Drive efficiency initiatives focused on cost reduction, workflow optimization, and service improvements.
Coordinate cross-functional teams including Claims Operations, Finance, IT, Compliance, and external partners.
Personify Health provides a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation. The mission-driven team serves employers and health plans with data-driven solutions to reduce costs and improve health outcomes.
Intelerad provides medical imaging solutions that simplify complex processes and improve patient outcomes. Headquartered in Raleigh, NC and Montreal, the company has nearly 800 employees and has been recognized by Best in KLAS.