Lead customer engagement throughout deployment, solution adoption, and ongoing operations to ensure a positive customer experience.
Facilitate stakeholder meetings, track success criteria, and develop action plans to keep projects on schedule.
Act as customer advocate within Everbridge, sharing insights with internal teams to improve platform value.
Everbridge is a global SaaS company specializing in critical communications and enterprise safety solutions. The company values its team members and offers comprehensive benefits and a supportive work environment.
Manage onboarding and implementation projects from kickoff to go-live.
Deliver virtual training and resolve client issues via JIRA and Asana.
Partner with internal teams to ensure smooth handoffs and client success.
The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.
Own customer implementations end-to-end, from kickoff through configuration, testing, launch, and handoff.
Blend structured project management with hands-on technical implementation, configuration, and troubleshooting.
Build and standardize the implementation process, collaborating across Support, Product, Engineering, and Solutions Engineering.
Auto Integrate makes leased vehicle maintenance frictionless for millions of customers across the USA and Canada by providing a platform that powers the North American fleet management service industry. The business is managed by a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader.
Lead and coordinate EHS software implementation and enhancement projects using Cority EMS, GX2, and WeSustain.
Provide strategic advice to AECOM clients on their EHS programs with a software lens.
Mentor junior staff in EHS software implementation best practices.
AECOM is the world's trusted infrastructure consulting firm, partnering with clients to solve complex challenges and deliver a better world. We are one global team of over 50,000 professionals driven by a common purpose, with a culture that champions growth, collaboration, and bold ideas.
Become an expert in the RainFocus platform and train client admins on tools and processes.
Work with clients to identify business requirements, facilitate design workshops, and configure solutions.
Document requirements, communicate risks to project managers, and lead client solution calls.
RainFocus provides an event management platform for Fortune 500 companies to execute in-person, virtual, and hybrid events. The company is rapidly growing, well-funded, and offers a challenging, fun, and exciting culture.
Design and oversee technical solutions for ServiceNow implementations, ensuring alignment with client needs.
Lead development teams, drive solutioning conversations, and manage project timelines and deliverables.
Independently gather requirements, design, implement, and support features across the ServiceNow platform.
Sigital is a ServiceNow Premier Partner dedicated to helping organizations align their IT Services and Operations Management strategy with their business and service delivery needs. They are a fast-growing professional services firm focused on team collaboration and client success.
Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.
Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
Lead end-to-end software implementation projects from requirements to go-live.
Configure workflows, APIs, and data migrations for legal clients.
Manage project plans, testing, and cross-functional collaboration.
Onit is an AI-powered legal operations platform that streamlines enterprise legal management, matter management, and contract lifecycle processes. The company is a growing team of innovators focused on modernizing legal departments through intelligent automation.
Lead end-to-end ServiceNow implementations from requirements through deployment.
Serve as a hands-on technical owner configuring platform solutions and integrations.
Collaborate with stakeholders to translate business needs into scalable ServiceNow configurations.
Jobgether is a company that uses AI-powered matching to connect candidates with job opportunities. It operates as a technology consultancy with a culture focused on trust, respect, and professional growth.
Manage end-to-end implementation projects, including planning, resource allocation, and risk assessment.
Train customers directly and configure product builds during the implementation phase.
Collaborate with internal teams and clients to ensure successful onboarding and project delivery.
Surgimate is an enterprise SaaS company in digital health, providing tools for surgical scheduling and coordination. The remote-first team is distributed across the US with R&D centers in Israel and India, offering flexible work and opportunities for meetups and volunteering.
Lead adoption and implementation for platinum-level customers, ensuring value realization.
Build trusted relationships with technical stakeholders and act as customer advocate.
Stay current on integrations and serve as a subject matter expert.
ServiceNow is an AI platform that automates workflows for 85% of the Fortune 500. They have a collaborative, AI-driven culture focused on innovation and customer success.
Own execution of technical configuration for new Ashby customers, partnering with Implementation Specialists to tailor platform functionality.
Define and carry out testing plans ahead of go-live to ensure customers get to value quickly.
Document final configuration choices to support visibility and ongoing optimization post-launch.
Ashby provides an all-in-one recruiting platform that helps companies streamline hiring with powerful analytics and automation. The company values deep expertise, small capable teams, and a customer-centric culture, investing in best-in-class products.
Configure, implement, and integrate Salesforce solutions for legal technology clients.
Engage directly with customers to understand business needs and translate them into scalable technical solutions.
Troubleshoot application issues and collaborate with Product, Engineering, and customer teams to ensure quality outcomes.
The company provides Salesforce consulting and implementation services focused on the legal technology space. It operates as a remote-first organization with a collaborative culture centered on client success and continuous process improvement.
Lead customer requirements gathering sessions and translate business needs into technical specifications.
Create clear Scope of Work documents, including deliverables, timelines, pricing, and change requests.
Support project leadership, ensure smooth handovers, and strengthen stakeholder relationships.
Doxim helps organizations transform their critical communications through innovative technology and secure omnichannel solutions. With over 1,500 clients, they build a culture where fresh ideas are welcomed, growth is encouraged, and employees are empowered to make a real impact.
Own customer implementations from kickoff to successful launch.
Learn each customer's business and configure Distill around their goals.
Guide customers through onboarding, training, and adoption to drive value.
Distill provides an AI-powered platform that sends personalized outreach on behalf of founders and executives, turning cold emails into conversations. Backed by top-tier VCs, the remote-first team is small but growing, with a culture of autonomy and trust.
Demonstrate cloud-based fire and EMS software to public safety agencies and tailor presentations to customer needs.
Partner with Account Executives during sales discovery to identify requirements and build presentation strategy.
Lead training sessions and large-group presentations while maintaining knowledge of product roadmaps and features.
First Due provides end-to-end software solutions for fire and EMS agencies to improve safety and operational effectiveness. The company fosters a fully remote, collaborative culture with comprehensive benefits and opportunities for advancement.
Design, develop, and implement high-complexity Epic integration solutions for clinical and revenue cycle workflows.
Lead and mentor associate engineers, coordinate code reviews, and manage cross-functional application development projects.
Troubleshoot complex software issues, support on-call rotations, and ensure EAI deliverables meet business requirements.
CommonSpirit Health is a nonprofit Catholic healthcare system delivering integrated health services across 24 states. It has over 157,000 employees and 2,300 care sites, providing more than 20 million patient encounters annually with a focus on equitable innovative care.
Perform data and software integrations with customers, including SIS, Active Directory, and API setups.
Communicate with clients throughout setup to ensure successful integration and provide data validation guidance.
Act as a subject matter expert on integrations and update stakeholders on project milestones.
Raptor provides SaaS and mobile technology for school safety, serving 60,000 schools in 55 countries. They value innovation and customer collaboration, offering a remote-first culture with mentorship and career growth opportunities.
Serve as the primary operational contact and trusted advisor for customers, ensuring successful delivery and adoption of enterprise solutions.
Lead cross-functional initiatives with Product, Engineering, and Support teams to resolve challenges and drive customer success.
Manage customer health, escalations, and strategic growth initiatives to maximize value from technology investments.
Our partner company delivers enterprise technology solutions that help organizations optimize business processes and achieve measurable outcomes. With a focus on collaboration and innovation, the company fosters an inclusive culture and supports remote work across the United States.