Lead the implementation and configuration of EHR software solutions for LTPAC customers, translating business requirements into effective system setups.
Deliver high-quality training and change management support to ensure user adoption and maximize value from the solution.
Act as the principal liaison between customers and internal teams, managing project communication and resolving configuration issues.
PointClickCare is a healthcare technology company that provides electronic health record (EHR) solutions for long-term and post-acute care providers. It is a large enterprise with a collaborative culture, offering remote work flexibility and a focus on employee development.
Manage customer onboarding and support to ensure success with our software.
Respond to support tickets, resolve ambiguities, and deliver optimal solutions.
Identify opportunities for additional modules and inform customers of new features.
EHS Insight provides environmental, health, and safety software used in over 120 countries. We are a fast-growing, engineering-led company with a remote-first culture, trusted by hundreds of thousands of employees.
Manage onboarding and implementation projects from kickoff to go-live.
Deliver virtual training and resolve client issues via JIRA and Asana.
Partner with internal teams to ensure smooth handoffs and client success.
The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.
Lead enterprise-wide Epic implementations across 50+ hospitals, managing end-to-end lifecycle from design to go-live.
Partner with clinical and executive leadership to align workflows and system design with best practices.
Oversee a large team of analysts, driving milestone execution, risk mitigation, and successful adoption.
Prime Healthcare is an award-winning health system headquartered in Ontario, California, operating 55 hospitals and over 360 outpatient locations across 15 states. With more than 60,000 employees and physicians, it is one of the nation's leading health systems, committed to delivering high-quality care.
Understand and implement customers' business requirements in EHS Insight during onboarding and ongoing support.
Configure the software using custom fields, formulas, and reports, and learn the proprietary configuration language.
Act as technical point of contact, diagnose and debug issues, and provide timely responses to customer inquiries.
EHS Insight provides environmental, health, and safety software to organizations worldwide. As a fast-growing, remote-first SaaS company, we offer a supportive culture and comprehensive benefits package.
Design, implement, maintain, and support assigned Epic software applications to meet clinical needs.
Collaborate with operational teams across ProMedica and mentor less experienced IT EMR staff.
Plan system implementations and upgrades, ensuring thorough testing, quality assurance, and documentation.
ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio, serving communities across nine states with acute and ambulatory care, a dental plan, and academic business lines. It employs over 1,300 health care providers through ProMedica Physicians and more than 2,300 physicians and advanced practice providers, with a culture focused on improving health and well-being.
Design, develop, and implement high-complexity Epic integration solutions for clinical and revenue cycle workflows.
Lead and mentor associate engineers, coordinate code reviews, and manage cross-functional application development projects.
Troubleshoot complex software issues, support on-call rotations, and ensure EAI deliverables meet business requirements.
CommonSpirit Health is a nonprofit Catholic healthcare system delivering integrated health services across 24 states. It has over 157,000 employees and 2,300 care sites, providing more than 20 million patient encounters annually with a focus on equitable innovative care.
Manage and oversee complex software development initiatives, coordinating multiple development efforts supporting web services, software deployment, and partner framework integrations.
Lead Agile sprint teams in planning, prioritizing, and delivering software features in alignment with project requirements and organizational goals.
Oversee system and software architecture development, modernization of transaction monitoring and sanction screening systems, and full-cycle web application development.
Convera is a financial technology company that provides payment solutions, foreign exchange, and transaction monitoring services for high-volume operations. It supports a remote work culture and offers comprehensive global benefits to employees.