Assesses client needs and installs industry-standard legal/accounting/consulting systems and enterprise solutions.
Owns end-to-end implementation including scoping, development, deployment, and support.
Provides design and architecture expertise for integrations with systems like AD, SQL, and APIs.
Harbor provides expert services across strategy, legal technology, operations, and intelligence. Their globally integrated team of 900+ strategists, technologists, and specialists navigates alongside clients to shape the future of the legal industry.
Lead technical customer conversations and drive deals to technical win and closure.
Design and deliver value-based demonstrations linking solutions to customer objectives and alleviating pain.
Mentor fellow Solution Consultants and contribute to cross-functional collaboration with Sales, Product, and Engineering.
Arkose Labs provides a proactive fraud deterrence platform, Arkose Titan, to protect consumers from spam and abuse. The company is a Fast Company 2025 Best Workplace for Innovators, with a global team across APAC, Americas, and EMEA, and a culture that values collaboration and innovation.
Become an expert in the product and proactively manage support tickets.
Understand, reproduce, and diagnose customer problems with root cause analysis.
Communicate clearly with customers and collaborate across teams to resolve issues.
Firstup is an intelligent communication platform that improves employee experience at every moment. They serve 40 Fortune 100 companies, reaching 17 million employees daily, and foster a casual, inclusive, and growth-oriented culture.
Manage customer onboarding and support to ensure success with our software.
Respond to support tickets, resolve ambiguities, and deliver optimal solutions.
Identify opportunities for additional modules and inform customers of new features.
EHS Insight provides environmental, health, and safety software used in over 120 countries. We are a fast-growing, engineering-led company with a remote-first culture, trusted by hundreds of thousands of employees.
Provide technical support and resolve complex software issues through phone, web, and email.
Collaborate with internal teams such as Sales, Services, and R&D to investigate and resolve customer problems.
Maintain documentation and share expertise through internal training and knowledge base articles.
The company provides enterprise software solutions and technical support services. It operates in a global, customer-focused environment with a collaborative team culture.
Provide technical support for API integrations and database connectivity.
Investigate and resolve integration failures and data inconsistencies.
Work with RESTful APIs, webhooks, and SQL queries to support customer environments.
AppXite is a digital marketplace and billing platform for cloud and AI services. They are an international team with a focus on technical excellence and mutual support.
Design and deliver scalable integrations for Mitti's customers, bridging Go-to-Market and Product teams.
Collaborate with Account Executives, CSMs, and Product teams to accelerate time-to-value.
Build shared scripts, templates, and automations to reduce delivery effort across accounts.
We build tools that make work better for the three billion frontline workers. Our nearly 1,000-person team operates with big tech scale and equity for all.
Provide timely, technically sound support on complex issues involving Constructor APIs, SDKs, data integrations, and tagging.
Own customer-facing technical conversations across tickets, Slack, and calls, ensuring customers understand the resolution.
Troubleshoot issues by reviewing payloads, logs, API behavior, and implementation details, guiding customers toward resolution.
Constructor is a next-generation platform for search and discovery in ecommerce, optimizing for metrics like revenue, conversion rate, and profit. The company is US-based, founded in 2015, and powers over 1 billion queries daily for companies like Sephora, Under Armour, and Petco, with a team that values empathy, openness, and continuous improvement.
Act as the primary point of contact for advanced technical support and product-related inquiries, providing exceptional service through email and live calls.
Troubleshoot and resolve complex technical issues involving APIs, SAML, SSO, integrations, and data connectors, collaborating with product and engineering teams.
Develop and maintain technical documentation, conduct training sessions, and continuously improve the support process.
Auto Integrate makes leased vehicle maintenance frictionless for millions of customers in the USA and Canada. We are a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader.
Lead the implementation and configuration of EHR software solutions for LTPAC customers, translating business requirements into effective system setups.
Deliver high-quality training and change management support to ensure user adoption and maximize value from the solution.
Act as the principal liaison between customers and internal teams, managing project communication and resolving configuration issues.
PointClickCare is a healthcare technology company that provides electronic health record (EHR) solutions for long-term and post-acute care providers. It is a large enterprise with a collaborative culture, offering remote work flexibility and a focus on employee development.
Lead technical integration and data projects from scoping to delivery for clients.
Provide consultative support and mentorship to team members.
Contribute to process improvements and cross-functional collaboration.
Absorb Software is a leading global AI-driven learning platform provider, helping organizations unlock workforce potential. Trusted by over 3,300 organizations and 34 million users, the company has a collaborative, caring culture focused on innovation and continuous learning.
Lead end-to-end delivery of Cortex onboarding and implementation packages.
Serve as the main technical point of contact during implementation, troubleshooting and advising.
Design, configure, and scale Cortex setups across the engineering toolchain.
Cortex is an Engineering Operations Platform that enables organizations to improve operational maturity and reduce developer friction. The company is fully remote with about 80 employees and recently raised $60M in Series C funding.
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers, ensuring alignment with use cases and industry best practices.
Provide guidance and hands-on support to internal teams, external partners, and customers during implementation, ensuring technical alignment and project success.
Drive post-implementation success and customer adoption by offering strategic guidance, best practices, and actionable recommendations.
Talkdesk pioneers Customer Experience Automation (CXA), redefining how brands interact with customers through AI. The company is a global leader with a team of courageous innovators, fostering an inclusive culture where diverse perspectives drive success.
Analyze workflows to develop system-to-system interface specifications for healthcare applications.
Author interfaces using Epic Bridges and the Rhapsody Interface Engine with HL7 protocol.
Provide primary support for troubleshooting and resolving interface-related system problems.
OHSU is Oregon's only public academic health center, providing patient care, leading groundbreaking research, and training the next generation of healthcare professionals. As Portland's largest employer, it offers opportunities to learn and advance across a system of hospitals and clinics.
Lead and develop a high-performing integrations team focused on efficient client onboarding and scalable technical solutions.
Own end-to-end customer onboarding, providing technical guidance and support throughout implementation to ensure successful deployments.
Manage implementation projects by establishing timelines, monitoring quality, mitigating risks, and coordinating stakeholders.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates remotely with a distributed global team, focusing on efficient and fair recruitment processes.
Develop integrations using Oracle Integration Cloud (OIC) for enterprise solutions.
Mentor junior team members and participate in design review sessions.
Work with web services, databases, and JavaScript to deliver robust integration solutions.
Apex IT is a global consulting firm that provides award-winning Salesforce and Oracle solutions to transform customer, employee, and student experiences. Since 1997, the company has operated remotely with top talent across the United States and India, offering a flexible work-life balance and continuous growth.
Ensure thorough understanding of client technical requirements to configure platform requirements for new client implementations.
Test product functionality and execute configuration of platform requirements in accordance with project timelines.
Triage and resolve technical issues during testing or post-implementation to ensure client satisfaction.
Cohere Health provides a clinical intelligence platform that streamlines payer-provider decision-making across the care continuum. The company is backed by leading investors and has been recognized as a top LinkedIn Startup for 2023 and 2024, fostering a supportive, growth-oriented environment.
Walk customers through setting up +Recovery and Delivery products via calls, phone, or email.
Complete final configuration and validation to ensure full customer setup.
Train customers on accessing, navigating, and using the +Recovery and Delivery products.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions that empower brands to create lasting guest connections. Serving over 100,000 restaurants in more than 110 countries, they embrace a 'Better Together' ethos and a collaborative culture.
Act as the technical expert supporting customers using Zimperium's mobile security solution.
Troubleshoot and resolve customer issues through research, diagnosis, and collaboration with internal teams.
Maintain high customer satisfaction and take ownership of issues from resolution to documentation.
Zimperium is the world leader in mobile security, providing AI-driven, on-device protection for mobile devices and applications. They are a fast-growing company with a mission to empower secure operations in dynamic digital environments.