Lead strategic implementations of CXA and CCaaS solutions with new and existing customers, ensuring alignment with use cases and industry best practices.
Provide guidance and hands-on support to internal teams, external partners, and customers during implementation, ensuring technical alignment and project success.
Drive post-implementation success and customer adoption by offering strategic guidance, best practices, and actionable recommendations.
Lead technical customer conversations and drive deals to technical win and closure.
Design and deliver value-based demonstrations linking solutions to customer objectives and alleviating pain.
Mentor fellow Solution Consultants and contribute to cross-functional collaboration with Sales, Product, and Engineering.
Arkose Labs provides a proactive fraud deterrence platform, Arkose Titan, to protect consumers from spam and abuse. The company is a Fast Company 2025 Best Workplace for Innovators, with a global team across APAC, Americas, and EMEA, and a culture that values collaboration and innovation.
Own account strategy and technical orchestration for strategic opportunities, acting as a co-seller with Account Executives.
Facilitate executive workshops and customer roadmap sessions to connect objectives to platform capabilities.
Architect custom solutions and lead proof of concepts with executive sponsorship.
Appian provides AI automation for mission-critical work, automating complex processes in large enterprises and governments. With over 25 years of experience, the company fosters a passionate, collaborative culture focused on achieving ambitious goals.
Serve as a consultative partner, uncovering customer business objectives and mapping them to AI-driven solutions.
Lead technical discovery sessions and deliver compelling product demonstrations showcasing Cresta's AI capabilities.
Own proof-of-value engagements and run ROI workshops to connect Cresta's capabilities to quantifiable customer impact.
Cresta builds an AI platform for customer experience, combining conversational AI agents, real-time human augmentation, and conversation intelligence. The company has raised over $270 million from top investors like a16z, Greylock, and Sequoia, and is led by AI experts from Google.
Design and deploy integrations using Cresta SDKs, APIs, and technologies like Go, Python, and JavaScript.
Partner with technical stakeholders across APAC to ensure seamless deployment within complex enterprise environments.
Manage multiple customer projects, troubleshoot issues, and identify opportunities to expand Cresta's impact.
Cresta is a unified AI platform that transforms customer experience by combining conversational AI agents, real-time agent augmentation, and conversation intelligence to drive revenue and efficiency. Backed by over $270 million from top investors like a16z, Greylock, and Sequoia, the company is led by former Google AI leaders and serves enterprises like United Airlines and Marriott.
Develop multi-agent architectures using CX Agent Studio and programmatic Code Agents with Python/TypeScript.
Write custom code tools, tool callbacks, and leverage GECX engineering CLI for automated workflows.
Program enterprise integrations and automate quality evaluation via CI/CD pipelines.
TTEC Digital pioneers engagement and growth solutions that fuel exceptional customer experience. They have 1,800+ employees and are part of TTEC Holdings, with a culture focused on employee experience and diversity.
Lead the end-to-end build of AI-enabled solutions on the Now Platform, including Now Assist skills and AI Agents.
Guide development activities, mentor junior developers, and partner with architects to shape complex agentic solutions.
Lead AI enablement across product suites and translate business outcomes into secure, measurable AI capabilities.
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery. They prioritize creating a culture of belonging and are an equal opportunity employer.
Lead product adoption and technical initiatives for enterprise customers, driving measurable business outcomes.
Build and maintain trusted relationships with senior stakeholders, managing executive reviews and risk mitigation.
Analyze product usage and customer data to identify optimization opportunities supporting renewals and expansion.
Talkdesk pioneers Customer Experience Automation (CXA) using AI to redefine how brands interact with customers. Their global team of innovators is customer-obsessed, fostering an inclusive culture, and recognized as a leader in CCaaS with Forbes Cloud 100 honors.
Own technical strategy for complex enterprise deployments from acquisition to expansion.
Serve as escalation point for complex technical challenges and coach peers on best practices.
Drive measurable business outcomes through customer health, retention, and value realization.
Pendo helps companies improve software experiences through its digital adoption platform. We are a fast-growing startup backed by top venture capital firms like Battery Ventures and Salesforce Ventures.
Architect and build next-generation Conversational AI products using Generative AI.
Lead and mentor engineering teams, setting technical direction and best practices.
Design cloud-native architectures that are resilient, scalable, and built for the future.
LivePerson is a leader in trusted enterprise conversational AI and digital transformation, powering nearly a billion conversational interactions monthly. Fast Company named them the #1 Most Innovative AI Company, and they celebrate diversity, empowering their team globally.
Lead specialized customer engagements in WFO, configuration, and workflow design.
Assess Workforce Management environments and support Quality Management programs.
Own technical delivery from discovery through implementation and present recommendations.
This partner company provides Workforce Optimization (WFO) solutions for enterprise contact centers. It is a collaborative technical organization recognized for its workplace culture and investment in its people.
Develop, build, test and deploy custom software solutions using Smartsheet and third-party APIs.
Design and build AI-powered workflows and automations leveraging LLMs and AI agents.
Lead technical consulting engagements, converting business requirements into Smartsheet solutions.
Smartsheet empowers teams to manage work and scale solutions with no-code tools, and now unites human teams with AI agents to automate tasks and uncover insights. The company has been in business for over 20 years, fosters a culture of inclusivity and impact, and values diverse perspectives and nontraditional paths.
Act as the technical champion and trusted advisor for Lumos prospects and customers.
Architect and deliver product demos, POCs, and end-to-end solutions for complex enterprise accounts.
Cross-functionally drive technical investments to scale go-to-market and support the growing customer base.
Lumos is the industry's first Autonomous Identity Platform, helping companies manage access risk and act on it. We've grown from 20 to ~130 employees, raised over $65M, and have been named a Strong Performer by Gartner and a Forbes Top 100 Best Startup Employer three years running.
Design and operate AI agents and automations connecting Salesforce, Gainsight, Slack, and other GTM tools.
Own the architecture of the GTM Systems AI layer, including MCP servers and serverless services on GCP.
Partner with Revenue Operations and GTM leaders to identify automation opportunities and deliver incrementally.
Camunda provides an enterprise platform for agentic orchestration, coordinating AI agents, people, and systems. Trusted by over 700 organizations and recognized as a next unicorn, it is fully remote with an inclusive, innovative culture.
Lead and support technical implementation activities for customer and partner engagements, translating requirements into effective cloud-based solutions.
Provide technical consultation throughout project delivery, including solution configuration, test-plan validation, and issue resolution.
Manage multiple projects, maintain documentation, and stay current with new product capabilities and industry standards.
Jobgether is a platform that uses AI-powered matching to connect candidates with hiring companies. They focus on efficient and fair recruitment processes, leveraging technology to shortlist top-fitting applicants for employer review.
Lead the architecture and technical delivery of Amazon Connect and AI agent solutions for customers.
Build AI-native conversational experiences using Amazon Bedrock and Claude, with production-scale prompt engineering.
Drive end-to-end delivery, including infrastructure, CI/CD, and mentoring a team of engineers.
Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As a fully remote global company with employees in Canada, the US, and Latin America, they foster a culture of technological curiosity and put people first.
Embed with clients to discover needs and build production systems end-to-end.
Design and integrate APIs against legacy financial platforms.
Harden prototypes into production-ready systems for regulated institutions.
Praxent builds software for financial services companies, including banks, credit unions, lenders, insurers, and wealth platforms. They have been in business for over 20 years with a delivery team spread across the US and Latin America, and are known for a strong company culture.
Lead a team of Delivery Engineers and Engineer Leads to deliver enterprise contact center implementations.
Establish and continuously improve standardized professional services delivery methodologies and reusable assets.
Partner with Sales, Customer Success, and Product Management to align customer commitments and delivery capacity.
The company provides enterprise contact center solutions to customers. They are a growing organization with a focus on remote work and professional services.
Architect and deploy AI solutions for federal customers using the Moveworks platform.
Integrate with enterprise systems and ensure compliance with federal security requirements.
Partner with product and engineering teams to influence product roadmap based on customer feedback.
ServiceNow provides an AI platform that automates workflows and frees people from busywork. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.
Serve as a trusted technical advisor during enterprise sales cycles, translating complex customer requirements into compelling solution strategies.
Deliver customized product demonstrations and develop solution designs that integrate with existing technology environments.
Collaborate with Account Executives, Product, Engineering, and Security teams to influence product priorities and drive revenue growth.
This partner company offers advanced fraud, risk, and compliance solutions. They operate as a global, remote-first organization with a collaborative culture focused on technical credibility and customer impact.
Serve as the dedicated technical advisor for Cyara's global top 20 strategic accounts, building deep knowledge of customer business goals and CX architecture.
Develop technical success plans, lead roadmap discussions, and recommend testing and monitoring strategies across voice, digital, and conversational AI channels.
Own complex technical escalations, coordinate with internal teams, and proactively identify risks to ensure durable customer confidence.
Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless interactions across voice and digital channels. They are a growing company with a global team that values curiosity, collaboration, and continuous learning, fostering an inclusive culture.