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Role and Responsibilities:
- Translate business outcomes into AI solutions that are secure, governed, and aligned to platform best practices.
- Build and extend Now Assist skills, AI Agents, and agentic workflows, including prompt engineering and evaluation.
- Lead AI delivery across at least one product suite beyond core platform work.
Qualifications:
- 6+ years in ServiceNow domain with meaningful recent time building AI-enabled solutions in production.
- Strong hands-on coding with JavaScript and Glide APIs, plus data foundation fluency.
- Proven applied AI craft including prompt engineering, retrieval patterns, and responsible AI judgment.
Why AHEAD:
- Comprehensive health insurance coverage for employees with options to extend to dependents.
- Paid time off, company holidays, and flexible work arrangements supporting work-life balance.
- Learning and development opportunities, employee wellness initiatives, and inclusive culture.
AHEAD
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery. They prioritize creating a culture of belonging and are an equal opportunity employer.