Senior Technical Consultant

Role Overview:

• Serve as a functional and technical expert in customer engagements.
• Configure ServiceNow Platform for IT, Customer, and Employee Workflows.

Key Responsibilities:

• Advise customers on leveraging ServiceNow Platform capabilities to improve business processes.
• Guide customers in completing documentation for technical aspects of solutions.
• Provide oversight and unit testing of code developed by partners or customers.

Qualifications:

• 8+ years experience in professional services or equivalent.
• Experience integrating AI into work processes and decision-making.
• ServiceNow certifications in aligned workflow.