Develop, support, and improve Java-based enterprise applications across modern and legacy environments.
Troubleshoot production issues, identify bugs, and implement reliable solutions to enhance system stability.
Collaborate with stakeholders using agile and ITIL practices while working with SQL, Spring Boot, and REST APIs.
Jobgether is an AI-powered job matching platform that connects candidates with employers. It uses technology to streamline the hiring process and is a global platform.
Use requirements from product manager to develop features that clients will love.
Leverage best practices to create great code and connect with your remote team daily.
Carefully analyze requirements, test scripts, and assist in planning and scope management.
Founders Workshop creates web and mobile apps for non-tech founders of tech startups. They partner with clients to deliver first version software on time and on budget, fostering a culture of collaboration, transparency, and continuous learning.
Act as first-line technical support for Oscilar's customers, analyzing and resolving issues via the support system.
Collaborate with Support Engineering, Solutions Engineering, and Product/Engineering teams to drive resolution of complex issues.
Write SQL queries and Python scripts to troubleshoot, replicate, and debug customer problems and API integrations.
Oscilar builds an AI Risk Decisioning Platform for banks, fintechs, and digitally native organizations to manage fraud, credit, and compliance risk. The company is a global, high-growth AI startup with a remote-first, collaborative culture and teammates from industry leaders like Meta, Uber, Citi, and Confluent.
Investigate and resolve technical issues, implement configuration changes, and respond to monitoring alerts while ensuring SLAs are met.
Collaborate with Customer Success, Engineering, and Product teams to efficiently resolve issues and improve customer outcomes.
Use SQL queries, log analysis, and scripting tools to support incident response and provide high-quality support to Credit Union partners.
Clutch is a vertical SaaS company backed by Andreessen Horowitz, focused on transforming credit unions into FinTech lenders. The company has a growing Support Engineering team of over 8 engineers, with a culture of collaboration, transparency, and integrity.
Respond to customer inquiries via phone, email, and chat to resolve technical issues.
Provide accurate troubleshooting and product guidance to business clients.
Collaborate with internal teams to improve support processes and customer satisfaction.
The company is a partner organization that provides B2B customer support solutions to businesses. The team size and culture are not specified, but the role emphasizes collaboration and technical curiosity.
Maintain accurate records, share feedback with internal teams, and adapt to changing priorities across support activities.
Our partner is a transportation company that connects riders, drivers, and healthcare partners through a reliable platform. They are a growth-oriented company with a global team, emphasizing empathetic support and continuous improvement.
Own and resolve complex L4 support escalations, conducting root cause analysis and collaborating with Engineering and Product teams.
Create and maintain technical documentation, troubleshooting guides, and self-service resources to improve support efficiency.
Analyze support trends and translate findings into actionable recommendations for product quality and customer experience.
They are a global remote-first technology company focused on delivering exceptional customer experiences and scalable solutions. They foster a collaborative environment that values ownership, continuous learning, and innovation.
Provide high-quality customer support through chat and email, addressing technical issues and inquiries.
Manage multiple customer interactions simultaneously while maintaining efficiency and empathy.
Follow support processes and escalate complex issues to internal teams when needed.
This company provides customer support services for technology products. They value collaboration, innovation, and a customer-centric culture, with a fully remote team.
Build and maintain JavaScript and TypeScript SDKs for a large developer community.
Design intuitive developer experiences and collaborate on open-source projects.
Own SDK compatibility across multiple runtimes and ensure high engineering standards.
This company builds developer tools and platforms that power modern applications. They have a global, async-first culture with a focus on open-source collaboration and high autonomy.
Maintain stability, reliability, and performance of cloud and core platform environments supporting enterprise customers.
Investigate complex technical issues across infrastructure, APIs, integrations, and distributed services.
Act as a technical bridge between customers, technical account teams, and Engineering to turn findings into actionable solutions.
Jobgether uses an AI-powered matching process to streamline job applications. It is an inclusive equal-opportunity workplace that processes applications quickly and fairly.
Act as first-line support via chat, resolving product issues with empathy and efficiency.
Document bugs, analyze logs, and collaborate with engineering for resolution.
Own the knowledge base, create help center articles, and support new feature releases.
Secfix automates security compliance in Europe, helping companies achieve ISO 27001, GDPR, TISAX, and SOC 2 quickly. The 100% remote team has hubs in Munich, Berlin, and London, and is backed by top VCs including Octopus Ventures.
You will be the first point of contact for customers, handling calls, emails, and chats to help them navigate the platform and troubleshoot basic technical issues.
Responsibilities include guiding customers through account setup, transactions, and platform features, as well as accurately documenting interactions in the CRM.
You will escalate complex issues to the technical team while resolving simpler matters independently, ensuring customers feel informed and confident.
Veta Virtual is a hiring platform that connects talent with high-growth clients in the Fintech and Cryptocurrency industry. They offer a collaborative, supportive culture with a fast-paced environment where communication skills are valued.
Investigate and troubleshoot advanced API and platform integration issues.
Provide clear technical guidance to customers and partners for successful resolutions.
Collaborate with engineering and product teams to drive timely issue resolution.
A fast-growing technology company providing innovative payment and financial solutions to businesses worldwide. They foster a collaborative, high-impact environment with a focus on customer success and continuous improvement.
Provide technical support and troubleshooting for AppXite customers, investigating and resolving platform-related issues.
Work with Microsoft Cloud technologies, documenting technical work and collaborating with internal teams to ensure high service quality.
Empower customers to self-solve and gain more value from Microsoft products, maintaining a proactive approach to satisfaction.
AppXite is a product software development company based in Riga, Latvia, providing an Ecosystem Marketplace & Subscription Billing Platform for distributors, sellers, and vendors. With years of experience in SaaS and partnerships with global vendors like Microsoft and IBM, the company fosters a collaborative, multicultural remote team focused on technical excellence and mutual support.
Own the support queue and work through tickets to drive customers to success
Diagnose customer issues and solve for the root cause, not just the symptom
Reproduce customer issues in their specific environments
LiteLLM is the world's most popular AI Gateway, trusted by top companies like Adobe, Netflix, and NASA. We offer a fast-paced growth environment with deep technical ownership.
Modernize legacy data schemas by refactoring backend logic into Python scripts and modern reporting structures.
Design and develop robust APIs and backend logic using Node.js and Python, and build intuitive frontends with ReactJS and Material-UI.
Manage application deployment using Kubernetes and CI/CD platforms while collaborating with global cross-functional teams.
Coderio designs and delivers scalable digital solutions for global companies. They are a fully remote company that values autonomy, clear communication, and technical excellence.
Use strong technical and diplomatic skills to address customer issues and provide feedback to Product and Engineering teams.
Work with customers' and partners' developers to resolve complex problems with potentially costly consequences.
Leverage experience troubleshooting Quality of Service (QoS) issues and collaborate with teams via Slack.
Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Develop and implement robust, scalable backend solutions including APIs and microservices.
Design and maintain relational and non-relational databases with integrations across Cloud and SAP.
Contribute to testing, deployment, and production support for high-quality technical solutions.
Our partner builds robust, scalable backend solutions using Cloud and SAP technologies. They offer a collaborative, remote-first culture focused on innovation and results.
Investigate technical issues by analyzing customer reports, identifying root causes, and resolving them directly or coordinating with Engineering.
Automate repetitive processes using AI and Claude Code to improve team efficiency.
Collaborate across teams, serving as the bridge between Customer Success and Engineering to ensure clear communication and fast resolution.
Sibill is redesigning the financial operating system for Italian SMEs and accountants, unifying invoicing, payments, treasury, and accounting. They are a fast-growing startup backed by top international investors, with a collaborative and autonomous culture.
Design and implement scalable, secure, and efficient backend systems using Java, MySQL, and modern frameworks.
Optimize performance and lead integrations with payment gateways, shipping providers, and third-party APIs.
Mentor team members through code reviews and collaborate with stakeholders to align technical execution with business goals.
CodeRoad provides end-to-end software development services, helping businesses scale with ideal infrastructure solutions. They offer nearshore technology services to empower businesses in the digital landscape.