Operations Lead
Remote regions
GlobalBenefits
6w PTO
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Payment Optimization:
- Analyze payment funnel to identify causes of payment losses and increase revenue.
- Improve approval rates of initial and recurring payments through hypothesis testing.
- Develop payment infrastructure by onboarding new PSPs and optimizing routing.
Operational Efficiency:
- Monitor key payment and compliance metrics to reduce chargebacks, refunds, and fraud.
- Optimize product unit economics via payment processes and retention mechanics.
- Analyze user churn and implement strategies to increase retention.
Customer Operations:
- Improve user experience and customer interaction throughout the subscription lifecycle.
- Enhance product reputation by growing positive Trustpilot reviews.
- Automate operational processes to reduce costs and increase efficiency.
Boosta
Boosta is a holding tech company that creates, develops, and invests in digital businesses with global potential. We collaborate with over 800 specialists worldwide, and millions of users use our products and services.