The Senior Player Operations Manager is responsible for shaping and driving the vision of all Player Operations areas and proactively participates in the creation, implementation, and optimisation of the roadmap planning for the Player Operations Department. This role is focused on reviewing, questioning, and optimising new and existing KPIs and their implementation, making sure that the teams are moving in the right direction.
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The Execution & Enablement (E&E) Associate plays a key role in bridging strategy and execution for dLocalโs Payins business across the APAC region, ensuring smooth delivery of operational initiatives, supporting market expansions, and driving consistency between global mandates and regional execution while assisting in establishing and managing relationships with payment partners in APAC.
As Execution and Enablement Manager, you will play a key role in driving operational excellence across dLocalโs Payins network, owning strategic relationships with processors, acquirers, APM providers, card schemes, regulators, and issuers, ensuring smooth and high-performing operations. Collaborating across teams, youโll optimize costs, boost approvals and reliability, and deliver seamless merchant go-lives.
Be the Business Continuity Specialist guiding dLocalโs operational resilience strategy, elevating incident response, continuity planning, and risk management across markets and partners. Act as a bridge between global standards and local execution, ensuring payment operations continuity for merchants by aligning people, processes, and platforms across time zones. Partner with processors, acquirers, card networks, APM providers, and issuers to proactively reduce risk and minimize impact when incidents occur.