Cartwheel is rapidly growing in scale and complexity, and this role will lead strategic, growth, and process improvement projects across payer contracting, payer enrollment, and revenue cycle management operations. As Cartwheel’s Health Plan Operations Manager, you’ll provide strategic support to both the Director of Health Plan Operations and Sr. Manager of Revenue Cycle to expand and optimize how Cartwheel generates medical revenue.
We're seeking an experienced Sr. Manager of Program Management to lead complex, cross-functional initiatives within the Care Experience organization. This role oversees the Telehealth project management function—driving operational excellence, process improvement, and seamless coordination across product, clinical, operations, and growth teams. You’ll play a key role in shaping how we deliver care at scale.
The Vice President of Implementation and Customer Success will help lead the client-facing delivery of our virtual cardiology solutions, ensuring seamless onboarding, effective adoption, and ongoing clinical and operational success. This role will be responsible for building scalable, repeatable frameworks that support clinical and operational excellence, scalability, regulatory compliance, and outstanding patient/provider satisfaction. The VP will oversee cross-functional teams to ensure rapid implementation of services, proactive customer success strategies, and structured issue resolution processes that uphold the highest standards of patient safety, quality, and trust.