The Operations Manager, Scholars Network plays a critical role in aligning student recruitment efforts with Scholars Networkβs mission and the evolving needs of our health system and higher education partners. This role will lead the design and execution of internal systems and workflows, ensuring our team can scale efficiently while delivering exceptional service to students, universities, and healthcare employers. As an Operations Manager, you will support the Senior Director of Partnerships & Operations and lead the development of scalable systems and processes.
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Help manage the behind-the-scenes execution that keeps their digital services business running smoothly. Youβll work across sales, project delivery, and executive leadershipβhelping bridge strategy and action as they scale web development services for U.S.-based clients. The person will manage post-sale operations and ensure seamless client onboarding, they will track project timelines and coordinate deliverables across global teams.
Support sales, streamline onboarding, and drive client success by working closely with the CEO to keep the pipeline moving, aligning sales and delivery teams, and ensuring clients have a great experience from day one. Assist in preparing quotes, proposals, and contracts for web development projects and propose workflow improvements that enhance client experience and operational efficiency.