Manage day-to-day call center operations, ensuring efficient handling of inbound and outbound calls.
Lead, coach, and develop staff members and management to ensure that all departmental goals are met efficiently and effectively.
Handle customer escalated issues, ensuring timely resolution and a positive customer experience.
American Income Life empowers employees with support and opportunities to succeed. They foster a caring and innovative culture, promoting collaboration and mutual respect to drive collective growth and overcome challenges.
Own end-to-end census integrity and member coverage continuity
Accountable for the design, performance, and scalability of enrollment and eligibility operations
Set the roadmap for process maturity, risk controls, audit readiness, and cross-functional operating model alignment
Habitat Health envisions a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. They are growing and looking for new team members who wish to join their mission of redefining aging in place.
Project manage requests and strategic initiatives from the Vice President of Development.
Coordinate and track progress on cross-functional projects, ensuring timely completion and alignment with departmental goals.
Directly supervise two Development Coordinators, providing mentorship, professional development opportunities, and regular performance feedback.
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.
Oversees day-to-day adjudication operations and ensures a compliant operational environment.
Establishes and maintains reports that support the efficacy of each service authorization process activity.
Monitors encounter data submissions for accuracy and maintains documentation and troubleshooting processes to support data quality.
Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. They are redefining aging in place and building engaged, fulfilled care teams to deliver personalized care.
Manage supplier relationships and programs, overseeing negotiation and demand planning for assigned regions.
Play a critical role in inventory management and work towards competitive costing opportunities.
Collaborate with various stakeholders to ensure the organization meets its operational objectives and continuously improves category performance.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead day-to-day census, enrollment, eligibility, and Medicaid re-eligibility operations.
Develop, maintain, and enforce department policies, procedures, workflows, and monitoring routines.
Supervise, mentor, and develop staff while setting clear expectations and maintaining accountability for performance and quality.
Habitat Health aims to help older adults experience an independent and joyful aging journey. They provide clinical and social care through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with healthcare partners like Kaiser Permanente.