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Role Scope:
- Lead day-to-day census, enrollment, eligibility, and Medicaid re-eligibility operations, ensuring timely, accurate, and compliant transactions.
- Develop, maintain, and enforce department policies, procedures, workflows, and monitoring routines, ensuring adherence by internal teams and external vendors.
Accountabilities:
- Produce and report operational metrics, audit findings, enrollment accuracy, and KPIs, identifying risks and driving timely remediation.
- Supervise, mentor, and develop staff while setting clear expectations and maintaining accountability for performance and quality.
- Serve as liaison with internal and external stakeholders to resolve escalated eligibility and enrollment discrepancies and ensure seamless coverage.
Habitat Health
Habitat Health aims to help older adults experience an independent and joyful aging journey. They provide clinical and social care through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with healthcare partners like Kaiser Permanente.