Join a growing Fraud Ops team as a Fraud Operations Specialist to perform fraud investigations to detect bad actors and improve user experience for legitimate customers. Through your investigations, you will detect trends in fraud and abuse and find new opportunities to positively impact Extend’s internal processes. This role requires direct experience with fraud and abuse operations, an understanding of fraud concepts, communication skills to work with cross functional stakeholders, and knowledge of spreadsheet and data processing software.
An exciting opportunity has come up within our U.S. Know Your Customer (KYC) Operations Team. You will be one of the first points of contact for our new potential customers, assisting them with their applications in order to open an Airwallex account. You’ll be responsible for performing the required KYC screenings on customers, documenting the information obtained on the clients as required by U.S. KYC regulations.
We are seeking a Fraud Operations Team Lead to join our Fraud Prevention team. The successful candidate will lead a team responsible for detecting and reporting issues, driving corrective actions, and ensuring accurate technical merchant support on fraud-related requirements.