Fraud Operations Specialist (Weekend Days)

This is a Full Time position that requires working Saturday and Sunday 9 AM - 6 PM PT, plus three normal weekdays. As a Fraud Operations Specialist, you will join a growing Fraud Ops team and perform regular fraud investigations to detect bad actors and improve user experience for legitimate customers. Through your investigations, you will detect trends in fraud and abuse and find new opportunities to positively impact Extend’s internal processes. Real-Time Claim Review: Review claims in real time for potential cases of fraud/abuse, leveraging your information gathering and communication skills to ensure you have sufficient evidence to make fraud determinations, and providing valuable feedback for Extend’s risk models. Risk Score Judgments: Review customer behavior and incidents using internal and external data and independently make decisions on customer risk scores. Fraud Investigations and Subject Matter Expertise: Bring your own experience to perform fraud investigations and deliver insights on emerging trends for fraud/abuse. Cross-functional Work: Collaborate with Claims, Product, and Engineering, completing ad hoc tasks to evaluate and improve in-house models to detect fraud.