Resolve complex billing issues for patients.
Investigate billing concerns with patients, insurance providers, and internal teams.
Improve patient experience and billing processes.

Required Qualifications:

2+ years of experience in medical billing or revenue cycle operations.
Expertise working in a queue-based omnichannel support role (phone, email, chat).
Experience independently resolving complex support issues.

Benefits:

100% remote work environment.
Comprehensive health benefits.
Generous time-off policies and paid parental leave.

Our Team:

Committed to diversity, equity, and inclusion.
Dedicated to creating a culture of inclusion for all employees.

Rula

Rula is dedicated to treating the whole person and aims to create a world where mental health is no longer stigmatized. They are a remote-first company that strives to be a force for positive change in the field of mental healthcare.

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