Play a key role by moving the business towards demonstrably better customer outcomes in your product area. Have a tangible impact on your collective or squads' quarterly metrics and commercial outcomes. Identify the biggest opportunities and prioritising your efforts towards them. Shape the most impactful research questions your squads or collective need to answer to move towards customer and company goals.
As a Senior Product Designer, you will join our growing cross-functional UX team and help shape the end-to-end product experience for our users. You will harmonize the ecosystems of data-driven decision-making, human-centered design, and agile software development to inform future iterations, and identify new opportunities. You will work collaboratively with product managers, designers, developers, and QA testers to create and ship improvements to our technology products.
Manage a team of user researchers, shape product strategies, and scale research impact across the organization. Increase visibility of research insights and ensure action is taken. Understand direct reports well, nurturing talent within the Research team. Lead forums, scale team systems, and raise the standard of research. Hire diverse User Researchers and ensure smooth onboarding.