Plan, facilitate, and lead user research activities on various projects.
Lead multidisciplinary teams and clients in inclusive and accessible research outcomes.
Support the user research team by inspiring and line managing team members.
NEC Software Solutions, part of NEC Corporation, helps dispatch ambulances, support families, keep trains moving, locate missing people, and test hearing of newborn babies. They have over 3,000 employees and support public services, working with governments, hospitals, police forces, and local authorities.
Lead the design of user-centred services ensuring accessibility and usability across digital touchpoints and service journeys.
Map and analyse complex service ecosystems to identify pain points, opportunities, and dependencies.
Develop service blueprints, journey maps, and other artefacts to communicate service concepts clearly and visually.
HelloKindred is a specialist in staffing marketing, creative, and technology roles, offering a range of talent solutions that can be delivered on-site, remotely, or hybrid. Their vision is to make work accessible and people’s lives better by disrupting traditional employment barriers, connecting ambitious talent to flexible opportunities with trusted brands.
Apply research methods across service lifecycle phases.
Communicate research insights to drive service design improvements.
Establish user-centered design practices within Agile workflows.
HelloKindred specializes in staffing marketing, creative, and technology roles, offering various talent solutions. They aim to make work accessible and improve lives by connecting talent to flexible opportunities, disrupting traditional employment barriers.
Plan, facilitate, and lead user research activities on a variety of projects.
Work with multidisciplinary teams on complex projects where autonomy and project management will be important.
Champion user-centered design and values.
NEC Software Solutions, part of NEC Corporation, helps dispatch ambulances, support families, keep trains on the move, locate missing people, and test the hearing of newborn babies. With over 3,000 employees, they push the boundaries of what’s possible and support amazing public services.