Lead interaction design for a critical programme, acting as a trusted client contact within a multidisciplinary team.
Work on complex, sensitive, and fast-moving problems, requiring autonomy, sound judgement, and strong stakeholder management.
Support the programme through a GDS Design and Build phase, articulating design insights and ensuring standards are met.
NEC Software Solutions, part of global tech giant NEC Corporation, develops software that helps dispatch ambulances, support families, keep trains on the move, locate missing people, and test newborn hearing. With over 3,000 employees, they push the boundaries of what's possible to support public services.
Lead and manage a team of user researchers across Core Banking products, shaping the Personal Banking research strategy.
Partner with leadership to influence product strategy and ensure customer insights drive decision-making.
Combine qualitative and quantitative research to inform strategic recommendations and improve the customer experience.
Monzo is a digital bank on a mission to make money work for everyone, offering a range of banking products including current accounts, savings, and credit cards. With a large and diverse team, they focus on customer-centric innovation and have a culture of inclusion and diversity.
Lead high-impact foundational, generative, and evaluative research that informs strategy for Reddit’s consumer product experiences.
Investigate user behaviors, motivations, and needs across key discovery, consumption, engagement, and contribution experiences.
Communicate research findings through clear narratives, actionable recommendations, and compelling storytelling tailored to cross-functional partners and leadership audiences.
Reddit is a community of communities built on shared interests and passion. With over 100,000 active communities and approximately 126 million daily active unique visitors, it is one of the internet's largest sources of information.