Deliver End Point Assessments for standards including Level 4 Associate Project Manager, Level 5 Operations Manager, and Customer Service/Business Administrator.
Utilize NCFE's EPA platform to record assessments and interact with apprentices, ensuring quality and consistency.
Communicate with apprentices, training providers, and employers on EPA and grading processes.
NCFE is an educational organization with over 170 years of experience, dedicated to promoting and advancing learning to create a fairer, more inclusive society. They work with Independent Training Providers, Further Education Colleges, and Employment Providers to drive valuable partnerships in apprenticeships and End Point Assessment.
Gather and analyze business requirements for digital platform enhancements and process improvements.
Bridge the gap between technical teams and business users, translating needs into clear user stories and functional specifications.
Support Agile delivery, testing, and software releases to drive continuous improvement.
SGS is the world's leading testing, inspection and certification company, recognized as a global benchmark for sustainability, quality and integrity. With 99,600 employees operating a network of 2,600 offices and laboratories, we work together to enable a better, safer and more interconnected world.
Coordinate and support the preparation of tender submissions, PQQs, and supplier questionnaires.
Liaise with technical, operational, legal, and commercial teams to gather bid content.
Manage deadlines and ensure all submissions are completed on time and to a high standard.
SOCOTEC's Monitoring and Surveying teams deliver market-leading monitoring, surveying and data collection services across the UK, supporting major infrastructure, construction, utilities and environmental projects. With over 2,000 industry professionals, we have a people-focused, can-do culture that puts safety, quality and customer excellence at the heart of everything we do.
Analyse key CX metrics (CSAT, complaints) to identify trends and root causes.
Deep dive into customer journeys to find improvement opportunities and track action plans.
Provide clear, actionable insights and recommendations to product, operations, and leadership teams.
Monzo is on a mission to make money work for everyone by replacing traditional banking with modern, accessible financial products. They offer a range of personal and business bank accounts, credit cards, savings, investments, and pension services, and are known for their award-winning customer service and vibrant coral cards.