Lead business process analysis and automation for a federal customer's IT risk management and administration office.
Design and improve IT-supported processes using Microsoft Power Platform, SharePoint, and ServiceNow.
Deliver dashboards, status reporting, and records management to keep risk, audit, and policy work on schedule.
Valiant Solutions delivers cybersecurity and IT services to federal civilian, defense, and national security customers nationwide. Named a Washington Business Journal Best Places to Work winner every year since 2014, Valiant fosters an employee-centric culture with strong benefits and career growth.
Lead IT Capability Request analysis, requirements elicitation, and business/solution assessments for a federal agency.
Translate mission needs into epics, user stories, and acceptance criteria while supporting UAT and implementation.
Mentor analysts, establish requirements standards, and deliver executive-level reports and recommendations.
Provides enterprise IT consulting and support to a federal agency, specializing in requirements analysis, technology evaluation, and service delivery. A remote-first government contractor with an experienced team, it values mentorship, quality, and collaboration.
Develop and maintain KPIs, SLAs, and SLOs while analyzing service data for trends and risks.
Coordinate Daily System Status reporting and provide actionable insights for stakeholders.
Support ServiceNow configuration and enhance performance measurement and analytics capabilities.
DecisionPoint Corporation is a professional services firm providing innovative solutions to government and commercial clients. With a focus on performance and service management, the company values its employees and fosters a collaborative culture.
Facilitate all Scrum ceremonies and coach the team and customer Product Owner on Agile principles and backlog management.
Identify and resolve cross-team dependencies, impediments, and risks while coordinating with release management and change management.
Drive continuous improvement through retrospectives and evidence-based reporting of velocity and sprint outcomes.
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. Recognized as a Top Workplace, the company emphasizes core values like integrity, ownership, and customer focus.
Draft operating model and service transition artifacts, including process definitions, RACI, resolver groups, and SLA/OLA documentation.
Conduct current-state interviews with operations teams and assemble the operational baseline for a contact centre migration to cloud.
Capture decisions, maintain registers, and track service readiness assessments to support a major bank's transformation.
Miratech is a global IT services and consulting company that helps enterprises with digital transformation. The company retains nearly 1000 full-time professionals, operates in over 25 countries, and has a culture of Relentless Performance with a 99% project success rate.
Bridge business and technical teams to translate telecom operational needs into scalable ServiceNow solutions.
Lead requirements gathering, Agile ceremonies, and UAT to deliver SPM and SOMT capabilities.
Optimize end-to-end order lifecycles using TM Forum standards and continuous process improvement.
Jobgether is an AI-powered job matching platform that helps candidates get reviewed quickly and fairly. The company operates remotely and uses technology to connect top-fitting applicants with hiring employers.
Act as primary liaison between business stakeholders and IT to align ServiceNow solutions with organizational goals.
Lead requirements-gathering sessions, analyze business processes, and create functional specifications for development teams.
Support ServiceNow module implementation, testing, and training to drive adoption and business value.
Electrosoft Services, LLC provides technology-based solutions to federal customers, specializing in cybersecurity, ICAM, Zero Trust, digital engineering, and enterprise AI. The company fosters teamwork, work-life balance, and employee recognition with a culture of camaraderie.