Lead company-wide efficiency at Sword Health, ensuring every dollar, hire, and process becomes an impact multiplier as we continue to scale globally. This is not about cutting costs, it’s about building visibility, driving automation and AI adoption, and helping Sword grow faster without doubling its cost base. The Finance Team at Sword plays a pivotal role in scaling the company and driving sustainable growth.
Assist in the design, implementation, and tuning of Intelligent Virtual Assistants (IVAs). As a Conversational Designer, shape the personality and conversational flow of IVAs to ensure customers receive a ‘human’ AI experience. Partner with Conversational AI Engineers, leveraging your language background to script and structure dialogs that are engaging and natural, and aligned with the desired IVA persona.
We're looking for a Revenue Operations Manager who will be a critical part of how we keep our revenue engine running as we pivot toward delivering enterprise AI. The candidate is comfortable with ambiguity, while bringing structure and you'll do what it takes to get you closer to clarity and outcomes. The candidate is an analytical operator that thrives in building, fixing, and improving the systems and spreadsheets that help a Sales and Customer Experience team perform at its best.
The Sr. Business Process Consultant(AI), Expert Services is the functional and process expert of a customer engagement team – consulting with customers and guiding them in the endeavor of transitioning business requirements to configuration requirements of the ServiceNow Generative AI products. The goal is to accelerate and drive customer business outcomes. The role involves integrating AI into work processes, decision-making, or problem-solving and defining, re-engineering, and improving processes during workshops.