Provide business partnership support for Major Area VPs/AVPs  and assist with managing business performance and attainment of key scorecard metrics, including GRR (Gross Retention Rate), NRR (Net Retention Rate) and Product Adoption. You will create and manage KPIs and scorecards for all individuals within the major area, including setting relevant targets down the IC levels  and providing data and insights into the key trends related to GRR, NRR and adoption. Help determine get-well plans and program manage activities mitigating low adoption and at-risk customers.

Spektrum is seeking a SFIA Role Mapping and Platform Consultant to support key client projects, focusing on establishing SFIA processes, analyzing role mappings, developing SFIA mapping capabilities, and implementing secure platforms. The consultant will analyze ICT role inventory, harmonize role variations, map ICT roles to SFIA framework skills, conduct skills gap analysis, and recommend L&D training solutions.

The Director of Revenue Operations & AI will build foundational architecture for scalable growth, architecting and leading the systems, data, and automation backbone that fuels our growth engine. This role bridges marketing, sales, admissions, customer support, and analytics. The ideal candidate thrives at challenging the status quo to innovate and move fast.