In this role, you will manage cross-functional programs and drive business transformation through effective strategy execution and change management principles, overseeing the planning, execution, and delivery of a large and complex program, ensuring alignment with strategic change goals and objectives.

Bring organizational change projects to life by developing and implementing change strategies. Customize change methodologies, invent new tools, and build client change capability. This contract role requires fluency in English and Portuguese and the ability to travel to Fortaleza.

The Manager, Client Success Analytics at Datavant will provide analytical support to the Client Success team within the Payer Organization by leading a team of Client Success Analysts, leveraging data-driven insights to enhance client operations, drive efficiency, support strategic initiatives to ensure accurate reporting and improve overall customer experience.

Drive in-depth analysis of current processes to identify and quantify efficiency improvements. Provide actionable insights through rigorous data analyses and establish/optimize a robust performance management system for the centralized operations team, balancing operational efficiency with an excellent customer experience. Assess effectiveness of operational processes to drive initiatives.