In this role, you’ll utilize standard operating procedures and information from multiple sources to make data-driven decisions and execute initial troubleshooting. Success relies on a detailed understanding of operational monitoring functions and the ability to execute tasks with high quality. This position follows a fixed schedule of Saturday - Wednesday, 3:00 PM - 12:00 AM PST.
Seeking a Senior Business Analyst with solid statistical skills and proficiency in Power BI reporting. Key responsibilities include providing insights through detailed reports for both internal stakeholders and external customers such as Merchants, Finance, Operations, Revenue, and more. These reports will be critical for better understanding our competitive advantages and helping stakeholders make informed conclusions to grow our business.
The Program Analyst will provide SME level technical and programmatic support to the TRIDENT II Life Extension 2 (D5LE2) Development Program within Missile Branch, Strategic Systems Programs. They will support headquarters level requirements development. This is a part time position, less than 30 hrs per week.
This role will directly contribute to the development of products, processes, services, and experiences that make the world of work better for all ServiceNow employees. It is responsible for enhancing the efficiency, effectiveness, and overall performance of the Global People functions. A key focus of this role is on process measurement—leveraging data analytics and process mining to establish baseline metrics, monitor performance, and quantify improvements over time.