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Key Responsibilities:

  • Meet with clients to understand business processes, technical needs, and desired outcomes.
  • Translate client needs into clear requirements and practical solution recommendations.
  • Support template-based implementation projects involving connected business systems.

Qualifications:

  • Experience in business analysis, data analytics, SaaS implementation, or similar client-facing role.
  • Exposure to CRM platforms like Salesforce or ERP systems like QuickBooks.
  • Ability to use AI tools to improve workflows and automate tasks.

What Success Looks Like:

  • Client needs are understood and translated into actionable solution requirements.
  • Strong client relationships are built through effective communication and problem-solving.
  • AI and automation opportunities are consistently identified to improve efficiency.
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