Manage the Appointment Setter Team for all projects and support customers and accounts. Answer incoming calls, live chats, and emails in a friendly and professional manner, schedule appointments, enter information accurately, and guide conversations. Minimize dissatisfaction by demonstrating empathy and provide answers to basic questions.

Make a personal difference in the global employment space as a Manager, Scale Customer Success, joining our Customer Success team. Oversee and manage the day to day operations of a Scale Customer Success Team while supporting the team to build and grow ongoing healthy relationships with customers. The position requires a thorough working knowledge and understanding of the Remote product and services.