Play a pivotal leadership role in shaping Gratia’s product and service excellence. This position involves overseeing candidate screening and assessment, training and development, and delivery workflows to ensure Gratia analysts consistently exceed client expectations. Collaborate across product, technology, and client-facing teams to integrate talent operations into a seamless platform experience, optimizing for scale, quality, and learning.

Tackle complex challenges across partnerships, processes, and internal operations in this high-impact role. You’ll lead cross-functional initiatives, develop scalable processes, and strengthen our partner and vendor ecosystem, playing a key role in how we deliver value as we grow. If you’re experienced in partnership management, thrive on structure, and want to help scale an ambitious startup building modern financial infrastructure for software businesses, we’d love to hear from you.