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Responsibilities:
- Engage with customer organizations to build the initial professional services direction.
- Oversee customer success throughout the Kong deployment phase.
- Drive the onboarding/adoption phase of the customer journey.
Requirements:
- Strong professional services leadership background.
- Experience overseeing service delivery in the enterprise IT delivery.
- Excellent customer-facing skills and ability to communicate with executives.
Kong Skills:
- Exceptional organizational and change management skills.
- Ability to manage competing client, organizational, and changing business needs.
- Proven team player and team builder.
Kong Inc.
Kong Inc. is a leading developer of API and AI connectivity technologies, building the infrastructure that powers the agentic era. Their unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models.