This is an exciting opportunity to take over the leadership of a profitable, high-integrity EdTech business with a deeply loyal customer base. As General Manager, you will lead the company through its next chapter of growth, ensuring operational continuity and scaling its go-to-market engine and product roadmap. The GM will lead all day-to-day operations, including sales, marketing, product, support, and internal processes.
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The Product Operations Leader will serve as functional COO of Kraken Canada, owning operational execution. This role blends hands-on product delivery with strategic oversight, supporting Trade Operations and overseeing operations of MTL-licensed entities in the US. The leader will be the connective tissue between multiple departments, ensuring regulated products go to market smoothly and scale reliably.
We are seeking a Director of Claims to lead the team responsible for ensuring every claim is processed accurately, efficiently, and on time. In this critical leadership role, you will own the end-to-end operations of our claims workflows—driving compliance with prompt pay regulations, optimizing team performance, and cultivating a culture of quality and accountability. This leader will collaborate closely with peers across operations, product, and engineering.