We are seeking a dynamic Director of User Operations to lead user-centric operations for our global digital asset platform. This pivotal leadership role is dedicated to delivering exceptional user experiences by spearheading user operations, driving data-informed engagement strategies, and fostering seamless collaboration with Marketing, Data, Engineering, and Product Management teams. You will champion initiatives such as optimizing user on-boarding, supporting targeted marketing campaigns, and resolving user incidents swiftly.
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As the Program Management Retail lead, you will manage a portfolio of retail launches and their respective run the business requirements. Your strategic mindset, exceptional leadership abilities, and cross-functional communication skills will be vital to drive the success of our retail business. Note: this role is fixed term only and not a planned fixed-term-to-hire position to support during a maternity leave.
Build, lead, and scale the team that powers the personal brand and creative operations of Rico Suarez, founder of Muvr. Manage a specialized team of VAs in creative, marketing, administrative, and growth functions. Oversee daily execution, systems, and creative operations, ensuring the brand machine runs smoothly, efficiently, and strategically.
Drive data-driven strategies to achieve business KPI and execute them efficiently. Optimize products and processes to ensure scalability and excellent user experience. Research market trends to identify user acquisition strategies. Collaborate with stakeholders to drive alignment and achieve business objectives. Support the Operations Director with designing strategies and mentorship to drive team growth.