Seeking an experienced Field Service Manager to lead, grow and optimize Harper Group’s Scan-Based Trading (SBT) function. This role will oversee field execution of merchandising programs, ensure retailer compliance, and support business performance through data-driven oversight and field team leadership.
Continuously evolve the operational framework, best practices, and tools that elevate the customer experience, drive retail growth, enable scalability, and support long-term strategic objectives. Develop the Retail Playbook, delivering clear, actionable guidance that supports operational excellence across all retail channels. Optimize operational workflows that improve communication, eliminate inefficiencies, and enhance collaboration across Retail teams and key business stakeholders.