Own the core cashback process and ensure millions of users get rewarded accurately.
Analyse transaction data, build dashboards, and spot silent breakages before they erode trust.
Design merchant setups and fix issues using AI, internal tools, and outsourced teams.
Joko is an AI shopping app helping consumers save money with cashback, coupons, and price alerts. Founded in Paris, it's a certified B Corp with 120+ talents across Paris, Barcelona, and New York, scaling globally after reaching profitability.
Monitor fulfillment systems and integrations during evening hours to keep operations running smoothly.
Investigate stuck orders, inventory mismatches, and shipping issues using SQL, logs, and AI-assisted tools.
Use AI-assisted coding in Python/Django to fix issues, build automations, and improve runbooks.
Hungryroot uses AI to build a consumer-centric food and wellness company, acting as a personal assistant for healthy living by recommending and delivering groceries, recipes, and supplements. They are a distributed remote-first team across 28+ U.S. states, emphasizing collaboration, flexibility, and accountability.
Own the ticket queue and resolve client issues with software, logins, billing, and message delivery.
Build self-serve support through the knowledge base and AI tools to automate answers.
Coordinate website builds, test new releases, and be Customer Success's direct product connection.
Breakthrough helps physical therapy practices grow by building their websites and providing software, including AI agents, that turns leads into booked patients. They are a growing startup serving about 200 practices, focused on busy clinic owners who need things to just work.
Own day-to-day technical and operational needs across campaigns, partners, and workflows.
Manage partner onboarding, campaign configurations, creative approvals, and troubleshooting.
Identify process improvements and leverage AI tools to streamline operations in a fast-paced startup.
Property Leads is a performance marketing company connecting homeowners with real estate investors, expanding into home services and other consumer verticals. It is a lean, fast-moving startup that values ownership, resourcefulness, and results without unnecessary bureaucracy.
Lead AI-driven workflow automation to reduce manual fraud operations effort.
Deliver investigative insights and proactive detection through data analysis.
Build operational dashboards to track KPIs and replace manual reporting.
Koalafi provides flexible lease-to-own financing for non-prime consumers through retailers. With over 200 teammates, they foster a culture of innovation, trust, and ownership.
Own receipt scanning quality by reviewing submissions, making approve/reject decisions, and documenting edge cases.
Turn real-world submissions into actionable feedback for engineering, data, and design teams.
Maintain review guidelines, automate workflow steps, and help shape internal tools.
Sezzle is a fintech company that provides flexible payment options and rewards to financially empower the next generation of shoppers. It is building an innovative, dynamic team focused on transforming payments and retail experiences.
Triage and respond to daily merchant and customer tickets via Slack and Pylon, meeting SLA targets.
Build internal tooling and automate workflows using Retool, Metabase, and SQL to reduce support friction.
Partner with Engineering, Product, and Operations to debug issues, test new features, and improve support systems.
Flex provides technology that enables health and wellness brands to accept HSA and FSA payments online, including real-time eligibility verification and split payments. It is an early-stage startup with a small, scrappy, remote-first team.
Set the data and analytics roadmap, partnering with Engineering on infrastructure and single source of truth.
Drive AI reporting and analytics, using tools like Claude for management insight.
Lead guest analytics across app, ordering, subscriptions, and loyalty, connecting digital and in-cafe behavior.
Blue Bottle Coffee is a specialty coffee company that connects people to delicious coffee, elevating the craft from seed to cup. The company prioritizes sustainability and offers a collaborative, inclusive culture with best-in-class training and benefits.
Work the comp question queue hands-on, diagnose and resolve issues, and route complex cases to Systems, Analytics, or Accounting.
Run the monthly turnover for sales comp trackers, including building months, refreshing rosters, and QAing formulas.
Investigate Salesforce data issues that break comp credit, using AI and SQL to speed up root cause analysis.
Brightwheel is the largest, fastest growing platform in early education, trusted by millions of educators and families. It is a three-time Cloud 100 company backed by top investors, with a distributed, customer-focused team working across US time zones.
Own the day-to-day queue of payment support tickets and serve as the primary point of contact for contributor payment issues.
Investigate and resolve payment disputes by auditing contributor data and complex payment systems with dynamic bonus structures.
Build and maintain SQL queries, scripts, automations, and dashboards to streamline payment workflows and ensure compliance.
Snorkel AI is the frontier AI data lab helping teams build the data and environments behind high-performing frontier and agentic AI. Founded out of Stanford AI Lab in 2019, Snorkel is scaling rapidly with robust funding and a culture of growth and shared success.
Own administration of core operational systems (CRM, ticketing, workflow tools).
Build and maintain reporting and dashboards for operational performance.
Design workflow automations and bridge Product and Operations needs.
Scan.com is building America's national imaging network, connecting patients, providers, and payers to faster, better-value diagnostic imaging. They've raised over $200M in funding, reached profitability, and are growing 100% year on year.
Manage and optimize loyalty programs, including rewards, promotions, and member engagement initiatives.
Build, test, and deploy loyalty campaigns using Alpine IQ to ensure accurate discounts and segmentation.
Track program performance and provide data-driven recommendations to improve retention and sales.
C3 Industries is a cannabis company operating High Profile Cannabis Shops. They focus on delivering premium cannabis products and exceptional customer experiences.
Lead cross-functional initiatives to improve the end-to-end experience of experts across onboarding, support, payments, and project matching.
Coordinate with Engineering, Operations, Product, and Talent Success teams to resolve issues, remove blockers, and keep projects on schedule.
Use AI tools and operational data to identify friction points, automate workflows, and drive continuous improvement in a fast-paced startup environment.
The company operates a digital platform that connects experts with project opportunities. It is a fast-paced startup environment emphasizing cross-functional collaboration and AI-powered operational efficiency.
Own go-to-market workflows end-to-end, translating business needs into practical solutions and defining success metrics.
Optimize lead and account handoffs across CRM, marketing automation, and lifecycle systems to ensure timely action and clear ownership.
Build and monitor AI-powered automations and dashboards while documenting processes to improve reliability and adoption.
A fast-growing Series C startup backed by Y Combinator, operating in a remote-first international environment. The culture values ownership, practical problem-solving, continuous learning, and high-quality execution.
Review account activity and make informed decisions using AI-assisted analysis, balancing risk and customer needs.
Identify suspicious activity and fraud patterns while learning regulatory requirements and using AI tools.
Suggest process improvements, document findings, and collaborate cross-functionally to support scalable growth.
Tremendous is a global payout platform that enables businesses to send thousands of payments anywhere, for free. Trusted by 20,000 organizations, the company is profitable, fully remote, and maintains a high employee NPS.
Combine customer feedback with conversational and operational data to create a richer view of the client experience.
Administer and optimize the Medallia CX platform, maintaining data integrity and supporting governance.
Enable emerging AI and automation capabilities to improve the speed, scale, and value of CX insight.
Experian is a global data and technology company powering opportunities for people and businesses across markets from financial services to healthcare and automotive. It has an amazing team of 25,200 people in 32 countries and a people-first, inclusive, purpose-driven culture.
Own the most complex escalations end to end, from data mapping defects to forecast anomalies and integration failures.
Build tooling and agentic AI workflows to deflect support volume, quantify impact, and drive root-cause fixes.
Mentor Tier 1 and Tier 2 engineers, write playbooks, and represent Support in cross-functional forums.
Afresh builds AI for grocers to reduce waste and increase sales. After 70% revenue growth in 2025, it scaled to 6 enterprise solutions in 10% of the U.S. market with a culture of proactivity, kindness, candor, and humility.
Monitor support volumes, backlog, SLAs, and CSAT to flag spikes early.
Analyze contact drivers and measure automation, self-service, and AI resolution rates.
Deliver weekly support performance packs and partner with teams to turn insights into operational changes.
Eneba is building an open, safe and sustainable marketplace for gamers, supporting close to 20 million active users. We are a fast-growing team proud of our accomplishments, focused on scaling and evolving with the gaming community.
Own end-to-end go-to-market operations for field teams, managing legal and pricing eligibility for strategic initiatives.
Build and maintain tools and playbooks, including an AI contract dashboard, to enable field execution.
Analyze adoption and performance data to identify risks and turn cross-functional inputs into actionable processes.
Affirm provides a clear, predictable way for consumers to pay over time, with no hidden fees or surprises. It is a remote-first fintech company that values transparency, care, and flexibility in its culture.
Configure customer campaigns in Drips' proprietary platform to send the right messages at the right time.
Own a queue of support requests from internal teams and clients, making changes and documenting them.
Recommend platform configurations, run tests, and troubleshoot issues to keep campaigns running smoothly.
Drips helps organizations engage customers through large-scale, automated SMS and phone conversations using a proprietary platform. The company is fast-growing and values accuracy, transparency, and continuous improvement in a collaborative remote environment.