Joko
4 open remote positions
✨ Benefits Overview (4 of 4 jobs list additional benefits)
As an Operations Manager Intern, you’ll support the smooth running of our daily operations and help improve our service quality. You’ll gain hands-on experience working across departments, managing outsourced partners, and contributing to key operational initiatives. You will support the collaboration with outsourcing partners and help monitor and coordinate the day-to-day operations with our outsourcing teams.
As a Care Lead, you will oversee the daily operations of our customer service, ensuring we meet the needs and expectations of our users. Responsibilities include: Operational Excellence, Team Leadership, Strategic Process Improvement, Customer-Centric Culture, and Partner Management. You will report to the COO and maintain a high-performing team, fostering a collaborative, accountable, and growth-oriented environment.
At Joko, you will take complete ownership of your projects, steering them from the initial blueprint to their deployment in production, ensuring excellence and innovation at every turn. You will translate product visions or operational needs into robust software architectures, implementing them across our stack to ensure an exceptional user experience. You will dive into challenging technical problems, often involving new and undefined areas, using innovative approaches to develop practical solutions.
As an International Expansion Intern, you will support the team in delivering on the expansion roadmap, mainly focusing on the US. You'll participate in many aspects of the roadmap, much like a Swiss Army knife, and work closely with the International Expansion Manager. You will ensure US users enjoy a seamless experience, support the B2B team, contribute to growing the US user base, analyze performance data, work with Product and Tech teams, and support legal actions.