Conduct user research and analyze data to generate actionable insights for product marketing.
Own product marketing strategy and execution for assigned products, from discovery to optimization.
Collaborate cross-functionally with Product, Data, Design, and Marketing to drive growth.
Sezzle is a fintech company that provides interest-free installment plans to empower consumers financially. It is a growing company with a dynamic, collaborative culture focused on innovation and impact.
Investigate disputed credit card, debit card, and ACH transactions and resolve them within required timeframes.
Collaborate with fraud, risk, and customer disputes teams to determine case-by-case actions.
Analyze transaction data and patterns to improve loss prevention and meet service level agreements.
Sezzle is a fintech company that provides interest-free installment plans to make shopping smarter and more accessible. The company fosters a dynamic, fast-paced culture focused on high standards, innovation, and empowering the next generation.
Drive high-impact operations projects, from redesigning payment processes to onboarding AI vendors.
Build internal models and lead quality task forces to enhance efficiency and customer satisfaction.
Work directly within workflows, handling customer interactions and identifying process improvements.
Clipboard is an app-based marketplace that connects healthcare professionals with workplaces, enabling financial stability for workers and essential care to millions. Founded in 2016, we are a remote-first team of over 1,000 people, profitable since 2022, and a top Y-Combinator company.
Direct daily operations of the Shopper Risk Operations team, managing fraud prevention and performance.
Analyze trends and advise management on process and product improvements to reduce chargebacks.
Coach team members, maintain staffing levels, and ensure chargeback deadlines are met.
Sezzle is a fintech company that provides interest-free installment payment plans, aiming to empower consumers and increase merchant sales. It fosters a dynamic, innovative culture with a rapidly growing team of high-performing individuals.