Own receipt scanning quality by reviewing submissions, making approve/reject decisions, and documenting edge cases.
Turn real-world submissions into actionable feedback for engineering, data, and design teams.
Maintain review guidelines, automate workflow steps, and help shape internal tools.
Sezzle is a fintech company that provides flexible payment options and rewards to financially empower the next generation of shoppers. It is building an innovative, dynamic team focused on transforming payments and retail experiences.
Direct daily operations of the Shopper Risk Operations team, managing fraud prevention and performance.
Analyze trends and advise management on process and product improvements to reduce chargebacks.
Coach team members, maintain staffing levels, and ensure chargeback deadlines are met.
Sezzle is a fintech company that provides interest-free installment payment plans, aiming to empower consumers and increase merchant sales. It fosters a dynamic, innovative culture with a rapidly growing team of high-performing individuals.
Supports daily payment operations including chargeback and PayPal dispute workflows, issue investigation, and seller-facing resolution across multiple processors and regions.
Conducts technical operations analytics in five areas: authorization rates, chargeback rates, data normalization, processing costs, and reconciliation support.
Tracks payment costs by processor and region, monitors chargeback volumes and win rates, and performs data-quality checks to ensure consistency across systems.
FastSpring helps AI, SaaS, gaming, software, and digital product companies sell online globally by handling payment needs from checkout to taxes. Founded in 2005, it is a privately owned company headquartered in Santa Barbara with offices in multiple international locations and a network of over 2,500 sellers.
Own and execute company reviews, payroll monitoring, and related processes with precision and clear communication.
Analyze data to spot and act on emerging risk signals for companies and payrolls.
Mitigate fraud incidents, document insights, and drive resolutions with cross-functional teams.
Check is rebuilding payroll infrastructure by powering businesses that offer payroll services. The company is a distributed team across the US that values creative problem-solving, simplicity, and breaking conventional role boundaries.
Monitor escalation queues and maintain data integrity of the platform by following up on internal requests.
Investigate platform issues through technical troubleshooting and ensure clear documentation until resolution.
Collaborate with Product Managers, Designers, and Engineers to communicate insights and improve product functionality.
Teikametrics is revolutionizing retail through its patented Artificial Retail Intelligence platform. The company provides a proprietary orchestration layer for marketplaces like Amazon, Walmart, and TikTok, and offers remote work flexibility with a focus on collaboration.
Conducting the end-to-end processing of issuing and acquiring chargebacks.
Shaping and continuously refining Payment Operations processes from the ground up.
Proactively communicating with clients and payment infrastructure providers.
Finom is a European tech startup developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With over $346 million in total funding, they maintain a start-up culture focused on innovation and empowering employees.
Process fraud alerts, manage chargebacks, and issue refunds.
Handle billing tasks in CRM and verify suspicious customers.
Analyze refund and chargeback trends to improve operations.
We're Boosta, a holding tech company that creates and invests in digital businesses. Our business Edlight builds AI products and expert services, and we collaborate with over 800 specialists worldwide.
Monitor transactions and customer accounts to identify and investigate suspicious or fraudulent activity.
Utilize fraud detection tools and SQL to analyze large datasets for patterns and anomalies.
Develop and implement fraud prevention strategies and stay updated on emerging threats.
Sezzle is a fintech company revolutionizing shopping with interest-free installment plans to financially empower the next generation. They are building an innovative, dynamic team passionate about creating a unique shopping journey.
Provide accurate, timely customer support for a U.S. fintech cashback and payments app.
Investigate and resolve payment, cashback, gift card, refund, and account balance issues.
Monitor and reconcile high-value transactions, including seven-figure sums, with precision and compliance.
Hire Hangar is a talent company that connects top professionals with vetted employers and competitive opportunities. It focuses on building long-term careers while supporting fast-growing global companies in a remote-first environment.
Analyze fraud trends and risk signals to identify emerging threats and control gaps.
Design, tune, and evaluate fraud rules and detection strategies.
Partner with cross-functional teams to implement controls and improve outcomes.
Wave helps small businesses thrive so the heart of our communities beats stronger. They work in an environment buzzing with creative energy and inspiration, valuing diversity and inclusion.
Proactively hunt for advanced threats and dissect complex fraud vectors using hypothesis-driven threat hunting operations.
Apply and enrich the FT3 taxonomy to standardize threat intelligence across kill chain phases and API endpoints.
Collaborate cross-functionally to integrate threat intelligence, build agentic simulation workflows, and eliminate product vulnerabilities.
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow revenue. They are a large, global company with a mission to increase the GDP of the internet and a culture of innovation and collaboration.
Perform independent research using AI tools to identify novel emerging fraud trends.
Analyze large-scale messaging and voice traffic to detect fraudulent activity patterns.
Collaborate with data science and engineering teams to refine detection models and reduce false positives.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. With a remote-first culture and a strong emphasis on connection and global inclusion, Twilio fosters a vibrant team of diverse experiences making a global impact each day.
Assess brand, compliance, fraud, and financial risk to determine credit exposure on new and existing merchants.
Use business credit reports, financial documents, and investigative tools to conduct risk assessments of merchants.
Investigate and leverage new third-party data sources to evaluate merchant financial risk.
Affirm is reinventing credit to make it more honest and friendly, offering consumers flexibility to buy now and pay later without hidden fees. The company is a remote-first financial technology firm with a focus on employee well-being and inclusive culture.
Own the front-line support queue, investigating and resolving retail investor tickets related to accounts, money movements, and applications.
Review money movement requests, troubleshoot account-level issues, and apply Atomic's policies consistently across cases.
Maintain clean records of each ticket's investigation and flag recurring pain points to improve workflows.
Atomic Vest builds financial infrastructure that lets companies offer investing experiences, including ESG and multi-currency trading across 60 global markets. They are a fast-growing, mission-driven team from tech, banking, finance, and law, with a remote-first culture.
Take end-to-end analytical ownership of paid media channels such as Meta, Google, and TikTok, optimizing efficiency and acquisition volume.
Structure analytical setup for new acquisition channels and build AI agents and automation workflows to accelerate analysis.
Translate complex performance data into clear recommendations, defend hypotheses, and identify growth opportunities.
They are a fintech company providing financial solutions for micro and small businesses in Brazil. They operate in a high-growth, profitable environment with a data-driven culture.
Lead a remote customer support team during night shifts to achieve operational excellence and resolve complex cases.
Use data-driven analysis to optimize team performance and identify process improvements through cross-functional collaboration.
Foster a culture of growth and wellbeing by mentoring team members, providing feedback, and promoting inclusive leadership.
Wise is a global technology company building the best way to move and manage money across borders. With a diverse team of over 5,000 employees, they foster a mission-driven, inclusive culture focused on innovation and customer savings.
Investigate complex, high-risk user business cases applying deep risk judgment and tailored solutions.
Navigate ambiguity to develop evidence-based recommendations where standard frameworks do not apply.
Collaborate across Risk Operations, Legal, Compliance, and Product to build holistic risk mitigation strategies.
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow revenue. With a mission to increase the GDP of the internet, it fosters a culture of innovation and tackling ambitious challenges.
Own fraud performance for depository products, monitoring losses, approval rates, false positives, and customer friction.
Build scalable data models, dashboards, and metrics to provide visibility into fraud risk and portfolio health.
Develop fraud strategies and partner with Product, Engineering, ML, and Operations to improve detection.
Affirm is a financial technology company offering consumers a clear, predictable way to pay over time with no hidden fees. We are a remote-first company with a culture focused on care, transparency, and flexibility.
Own the day-to-day queue of payment support tickets and serve as the primary point of contact for contributor payment issues.
Investigate and resolve payment disputes by auditing contributor data and complex payment systems with dynamic bonus structures.
Build and maintain SQL queries, scripts, automations, and dashboards to streamline payment workflows and ensure compliance.
Snorkel AI is the frontier AI data lab helping teams build the data and environments behind high-performing frontier and agentic AI. Founded out of Stanford AI Lab in 2019, Snorkel is scaling rapidly with robust funding and a culture of growth and shared success.
Investigate and resolve fraud cases, communicating with other banks, law enforcement, and CIFAS to protect customers and prevent losses.
Provide empathetic after-care to fraud victims, offering advice and securing accounts while making independent decisions on claims.
Work proactively to prevent active fraud attempts by reviewing flagged transactions and collaborating with the team to block suspicious activity.
Monzo is a digital bank on a mission to make money work for everyone, offering a range of banking products from personal accounts to credit cards. With over 10 years in the UK, they have a growing team and a culture focused on innovation, customer service, and financial education.