Manage all incoming payment disputes and chargebacks across platforms like Stripe, PayPal, and Authorize.net.
Lead, coach, and develop the disputes team, creating SOPs and improving workflows.
Analyze dispute trends, partner with departments to reduce preventable disputes, and track key metrics.
Circle of Greatness helps entrepreneurs and business leaders scale through coaching, events, sales systems, AI, and marketing strategies. The company fosters a collaborative, high-performance culture focused on excellence, integrity, and accountability.
Investigate and resolve disputed card and ACH transactions within required timeframes.
Collaborate cross-functionally with fraud, disputes, and engineering teams to improve processes.
Analyze data patterns and maintain strong domain knowledge of fraud prevention techniques.
Sezzle is a fintech company that provides interest-free installment plans to financially empower the next generation. With a mission to reshape shopping and payments, the company is growing rapidly and seeks talented, motivated individuals in a dynamic environment.
Own payments and fraud operations end to end, balancing fraud loss and customer friction.
Manage third-party vendors and set strategy for scaling payments trust.
Lead incident response and optimize checkout conversion.
Courtyard.io is one of the fastest-growing collectibles startups, making it faster, easier, and more exciting to discover, collect, and cash out instantly. We are a remote-first company hiring across all functions to push the boundaries of what's possible in collectibles and digital ownership.
Own the full payments operations lifecycle including merchant onboarding, underwriting, transaction monitoring, dispute management, and escalations.
Build reporting infrastructure and dashboards to make operational metrics visible to leadership and drive data-informed decisions.
Design and refine underwriting and monitoring strategies while leading the transition from manual to AI-assisted decisioning.
Tekmetric provides cloud-based software that helps auto repair shops streamline operations, grow, and serve customers better. Founded in 2017 and headquartered in Houston, the company has grown into a leading industry solution with a culture built on transparency, integrity, innovation, and a service-first mindset.
Supports the implementation of complex debit/credit projects through technical tasks and quality checks.
Leads client consultation on business and technical requirements and incorporates them into the project plan.
Assumes technical leadership for assigned projects, coordinating all phases of operational implementation.
Velera is a premier payments credit union service organization (CUSO) and integrated fintech solutions provider. The company serves over 4,000 financial institutions throughout North America with a remote-first, inclusive culture that values connection and recognition.
Own the full lifecycle of T2 operational setup: design, documentation, go-live validation, and ongoing management.
Manage payment operations processes including recalls, investigations, SWIFT messages, and reconciliation.
Act as the operational point of contact for the T2 scheme, DNB, partner banks, and internal cross-functional teams.
Finom is a European tech startup based in Amsterdam that develops an all-in-one financial B2B platform integrating banking, accounting, and invoicing for entrepreneurs. The company recently closed a €115 million Series C round, bringing total funding to approximately $346 million, and fosters a start-up culture focused on innovation and swift implementation.
Validate Bank Partner Invoices and coordinate Program Change Requests (PCRs) for bank review and approval.
Serve as the day-to-day contact for administrative inquiries from banking partners and support strategic initiatives.
Collaborate cross-functionally to drive process improvements and optimize stakeholder engagement.
Marqeta is a card issuing platform that enables embedded finance for companies to issue cards and manage payment operations. They are a publicly-traded company with a Flex First culture and values focused on customer success and innovation.
Own daily reconciliation and exception handling across payment rails.
Monitor payment flows, resolve transaction issues, and drive operational incidents.
Build automation and AI-enabled workflows to scale operations.
Bastion provides regulated infrastructure for businesses to hold, move, and issue stablecoins. They are a startup with a fast-paced, AI-first culture, working across teams to build scalable payment operations.
Own the architecture and design of reconciliation processes across SEPA, SWIFT, and card payment flows, driving automation and data quality.
Build and automate vendor and regulatory reports, ensuring they reconcile with underlying datasets.
Act as the internal subject-matter authority on reconciliation data and tooling, driving process improvement autonomously.
Finom is a European tech startup developing an all-in-one financial B2B solution that integrates banking, accounting, financial management, and invoicing. They recently closed a €115 million Series C round, bringing total funding to approximately $346 million, and they foster a start-up culture focused on innovation and employee empowerment.
Identify and match incoming payments to customer bookings and reconcile accounting entries across global accounts and multiple currencies.
Investigate and resolve unmatched or misapplied payments by working with internal teams and payment partners.
Troubleshoot bank and partner reporting issues to ensure accurate and timely identification of incoming funds.
Flywire is a global payments enablement and software company that solves high-stakes, high-value payments across education, healthcare, travel, and B2B industries. With over 1,400 employees representing more than 40 nationalities in 15 offices worldwide, we foster a collaborative, passionate culture focused on global impact.
Work closely with the Product Manager to support the end-to-end build and delivery of Form3's Canadian RTR payment gateway.
Understand and analyse payment scheme, product and business requirements, translating these into clear and actionable requirements.
Create high-quality user stories, acceptance criteria and functional and non-functional specifications.
Form3 is revolutionizing the world of payments with a cloud-native, multi-cloud platform. They are a 100% remote, flexible company that values diversity and inclusion.