Form3

This is a hands-on, high-impact role within our Customer Experience function. You’ll manage live customer accounts, lead service reviews, and work cross-functionally to ensure a seamless and value-driven experience for our clients. You will own and manage a portfolio of live customer accounts, ensuring timely, high-quality responses to queries and support tickets.

As a Senior Go Engineer on the Platform APIs Team, you’ll contribute to pivotal distributed services where performance, scalability, and reliability are key. You'll tackle projects independently and collaborate on complex challenges. Your role involves maintaining high-performance standards and contributing to cost-efficient optimisations that impact the entire platform.