Own the full payments operations lifecycle including merchant onboarding, underwriting, transaction monitoring, dispute management, and escalations.
Build reporting infrastructure and dashboards to make operational metrics visible to leadership and drive data-informed decisions.
Design and refine underwriting and monitoring strategies while leading the transition from manual to AI-assisted decisioning.
Tekmetric provides cloud-based software that helps auto repair shops streamline operations, grow, and serve customers better. Founded in 2017 and headquartered in Houston, the company has grown into a leading industry solution with a culture built on transparency, integrity, innovation, and a service-first mindset.
Lead and coach a team of Trust & Safety Analysts across Fraud Operations and Disputes workflows.
Own daily operational performance across fraud alerts, transaction monitoring, manual reviews, disputes, escalations, productivity, quality, and SLA adherence.
Drive high standards of communication, structure, and follow-through, ensuring priorities and decisions are clearly documented.
MoonPay is a unified payments platform for digital currency, making it easy to buy, sell, swap, and pay in digital currencies. Trusted by over 30 million customers and 500+ ecosystem partners, the company is fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, with a culture focused on accountability, rigor, and trust.
Review payment transactions and identify fraudulent or suspicious activity.
Collaborate with customers and internal teams (Finance, Risk, Compliance, Product) to resolve payment issues.
Contribute to improving and streamlining manual workflows as the team scales.
WeTravel builds tools that empower entrepreneurs to launch and grow their own travel businesses, helping them process payments and manage customers. The company is trusted by 8,000 organizers and aims to grow from $1B to $10B in travel experiences, with a passionate, travel-loving team.
Own the full lifecycle of payments operations including onboarding, underwriting, monitoring, disputes, and support.
Build and deploy AI-native decisioning systems and automation to scale operations.
Manage portfolio-level risk and partner with cross-functional teams to drive performance.
Boulevard provides a client experience platform for appointment-based self-care businesses. They are a growing company that values diversity, experimentation, and delivering magical moments.
Own end-to-end merchant onboarding from commercial handover to go-live, ensuring accurate configuration and timely transactions.
Serve as PAR's internal center of expertise on payment gateway operations, compliance, and process documentation.
Manage, coach, and develop a team of two onboarding specialists, embedding AI tools to improve workflows.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions for the hospitality industry. They serve over 100,000 restaurants in more than 110 countries, with a culture centered on collaboration and innovation.
Analyze user behavior and transactions to identify risks, fraud, and policy violations.
Investigate suspicious activity and resolve complex cases to protect platform integrity.
Collaborate with cross-functional teams to improve risk operations and user safety.
The company operates a global online marketplace connecting buyers and sellers worldwide. It is a collaborative, inclusive, and fast-growing technology company with a distributed team focused on trust and safety.
Act as the translation layer between payments operations, compliance, and engineering to turn operational needs into prioritized requirements.
Own the payments roadmap, sprint planning, and define KPIs like authorization/approval rate and payment success rate.
Build business cases for multiprocessor routing, retry logic, and fraud-vs-conversion tradeoffs to drive systemic improvements.
Stash is the direct-to-consumer commerce platform for game studios, building webshops and checkout infrastructure to reduce app store taxes. We process hundreds of millions in D2C revenue and are scaling rapidly toward a 5x volume target in 2026.
Own daily payment operations across all PSPs, including settlement monitoring, reconciliation, and refund flows.
Build and maintain operational dashboards and optimize payment vendor billing.
Source and qualify new payment partners, lead commercial negotiations, and maintain CRM pipeline.
Progress Partners is a fast-growing technology company building next-generation SaaS and mobile platforms. We blend creativity with data-driven execution and our global team collaborates across time zones to deliver high-impact products used by millions in over 160 countries.
Own the full fraud policy lifecycle, from signal analysis and risk design to implementation and optimization, to protect all products and customer interactions.
Lead cross-functional fraud initiatives across Engineering, Product, Compliance, and external partners like Visa, serving as primary escalation for incidents.
Build fraud dashboards, mentor junior analysts, and drive alignment on risk decisions that balance exposure, customer experience, and regulatory requirements.
EarnIn is a fintech pioneer that builds products delivering real-time financial flexibility for those living paycheck to paycheck. The company has an experienced leadership team, world-class funding partners like A16Z and Matrix Partners, and is growing fast with a healthy core business.
Lead the strategy, development, and operational excellence of critical risk and trust infrastructure.
Drive the evolution toward AI-powered and autonomous fraud prevention solutions.
Champion scalable, secure, and observable architectures designed for multi-tenant environments.
Our partner is a company focused on building secure payment infrastructure and AI-driven commerce solutions. They operate globally with a remote-first culture, emphasizing autonomy and innovation.
Manage disputes and chargebacks operations to drive cardholder satisfaction and operational excellence.
Oversee BPO vendor relationships, performance metrics, and scalable process improvements.
Analyze data, implement technology, and ensure regulatory compliance across Reg E and payment network rules.
Marqeta is a modern card issuing platform that enables companies to build customized payment solutions. They embrace a Flex First culture with remote work options and offer competitive benefits.
Define and build the internal systems, workflows, and decisioning infrastructure that power Wave's payments operations.
Own the strategy and roadmap for tools used by Risk, Fraud, Compliance, Support, Finance, and Payments Operations teams.
Replace fragmented workflows and manual processes with scalable platform capabilities to improve operational efficiency and customer outcomes.
Wave provides financial software and services to help small businesses thrive. The company fosters a creative and energetic culture where employees are empowered to be bold and learn quickly.
Build and own global partner strategy with key payment partners such as Stripe, Worldpay, and Visa.
Work cross-functionally with Engineering, Product, Sales, Finance, and Legal to negotiate contracts and drive process improvements.
Manage monthly and quarterly business reviews, define SLAs, and track performance standards for partners.
ABC Fitness is a leading software provider for fitness businesses worldwide, supporting tens of thousands of clubs and processing over $12 billion in payments annually. The company fosters a values-driven culture focused on best life, growth mindset, and one team.
Own the operational lifecycle of payment processing, including settlement, reconciliation, and collections across multiple platforms.
Develop scalable processes, vendor relationships, and operational controls to improve payment accuracy and efficiency.
Partner cross-functionally with Finance, Product, Engineering, and Compliance to drive modernization and scale.
Health Payment Systems, Inc. (HPS/PayMedix) redefines how people access and pay for healthcare by bringing together provider networks, payments, and financing to remove financial barriers. They are a growing company focused on simplifying healthcare payments, with a team that values innovation and collaboration.