Manager, Disputes, Chargebacks and Partner Performance
Benefits
Unlimited PTO
20w maternity
20w paternity
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Key Responsibilities:
- Strategize, plan, and monitor operational success using data-driven insights.
- Manage BPO vendor relationships and drive performance improvements.
- Implement AI and tooling enhancements to optimize case routing and resolution.
Qualifications:
- 7+ years of disputes and chargebacks operations experience.
- Strong communication, stakeholder management, and data analysis skills.
- Familiarity with Reg E, Reg Z, and payment network rules.
What We Offer:
- Flexible time off and remote work flexibility.
- Multiple health insurance options and retirement savings program.
- Up to 20 weeks of parental leave and annual development dollars.
Marqeta
Marqeta is a modern card issuing platform that enables companies to build customized payment solutions. They embrace a Flex First culture with remote work options and offer competitive benefits.